Coordinator Policy

**Job ID**: 51584

**Job Category**:Project Management

**Division & Section**:Deputy City Manager CPS Office, Strategic Policy and Planning

**Work Location**:City Hall, 100 Queen St. W

**Job Type & Duration**:Full-time, Permanent

**Salary**: $86,716.00 - $112,255.00, wage grade 6.0

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 27-JAN-2025 to 10-FEB-2025

The Office of the Deputy City Manager, Corporate Services is seeking a well-rounded, strategic and solutions-oriented professional in the role of **Coordinator, Policy & Programs**. Reporting to the Director, Strategic Policy & Programs, this position offers a unique opportunity for a self-starter and problem-solver with a strategic mindset and exceptional judgment to play a pivotal role on a small, collaborative team at the heart of municipal government. Equally important, you are an inclusive and collaborative colleague who enjoys working with internal and external stakeholders as a partner, and are committed to contributing to a supportive, productive and team-oriented work environment.

Corporate Services enables City Divisions, Agencies, Corporations and external partners to deliver the programs and services that residents and businesses rely on, through enterprise-wide leadership that improves service experiences, modernizes, sustains and protects critical technology and real estate assets, and drives climate action.

**What can you expect to do?**

Policy and program analysis, issues tracking and strategic coordination will be at the heart of your role as **Coordinator, Policy & Programs**, with a strong emphasis on City Council and Committee activities. As a policy professional with a hands-on approach, you will work with and on behalf of the Deputy City Manager and Director, and in partnership with the Manager, Strategic Policy & Planning, to influence, coordinate and provide strategic support on programs, projects, issues and initiatives.

Working closely with the Manager, Strategic Policy & Planning, the Office will rely on your knowledge, insight and organization to coordinate the preparation and ensure the strategic alignment of staff reports from the Corporate Services service area, and to monitor and evaluate Corporate Services’ programs/work You will also provide recommendations on policy matters, develop and review briefing and presentation materials and conduct research and analysis on key matters of interest to the Deputy City Manager and Director to facilitate decision-making. Finally, you may also support broader efforts to maintain and advance the organizational health of the Corporate Services service area led out of the Deputy City Manager’s Office, including in areas such as training, development and employee engagement.

In particular, you will be expected to:

- Review and provide advice on reports to City Council and its Committees from the Deputy City Manager, Corporate Services and key reports from the divisions in Corporate Services and other service areas, as assigned.
- Support Corporate Services’ agenda management and forecasting process, including coordinating a table of leads across Corporate Services, reviewing divisional input into the City-wide Agenda Forecasting System, proactively advising divisions on reporting requirements and timelines based on Council directions, and collaborating with other Deputy City Managers' Offices.
- Implement detailed plans and initiatives and recommend policies/procedures regarding program specific requirements.
- Communicate regularly with all operating areas of Corporate Services, to facilitate and inform senior management on matters which require attention.
- Support the coordination and tracking of requests across the Service Area in response to Council direction and to advance key strategic priorities.
- Conduct research into assigned areas ensuring that such research takes into account developments within the field, corporate policies and practices, Council direction, legislation and initiatives by other levels of government, jurisdictions and public and private sector organizations.
- Lead and coordinate projects and programs to research, develop and recommend strategies, policy and program options on program, policy and operational issues that achieve service area and City priorities, including reporting on assigned projects and programs.
- Develop and/or facilitate presentations, reports, events and communication materials.
- Maintain an awareness and knowledge of developments, issues, initiatives and advancements in areas related to Corporate Services’ responsibilities.
- Identify, prioritize and develop appropriate responses and recommendations within the Service Area on confidential issues, projects and/or complaints such as service planning, strategic planning, etc. that could impact staffing levels, resource allocation, or organizational structures.
- Provide project manageme