Scheduling Coordinator

3 days ago

Burlington, Canada I.P.G. International Protection Group Inc. Full time

Internationale Protection Group (IPG) is seeking a highly organized and detail-oriented individual to join our team as a Security Scheduling Coordinator. In this role, you will play a crucial part in ensuring the smooth operation of our security services by managing officer schedules and coordinating security assignments across various client sites.

**Duties**:

- Schedule security personnel for various assignments and maintain the scheduling calendar for IPG operations.
- Coordinate with site managers and clients to ensure efficient scheduling and optimal coverage at all locations.
- Collect and update security officer information, including certifications, training records, and availability.
- Answer phone calls and respond to inquiries regarding security services and scheduling from both clients and officers.
- Verify officer credentials and ensure all personnel have the necessary authorizations for their assigned roles.
- Collaborate with the operations team to provide excellent service and support to clients and staff.
- Coordinate urgent security assignments as needed, ensuring prompt response to client needs.

**Skills**:

- Strong administrative skills with attention to detail and accuracy.
- Familiarity with scheduling software and tools is a plus.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Ability to multitask and prioritize tasks in a fast-paced environment.

**Job Type**: Part-time

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Burlington, ON L7L 5H6

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