Regional Manager

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you Recognized as **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces**, we want the best and brightest to join our team.

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $75,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2000 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

**As Regional Manager, you will**:

- **Create superior customer experiences** by having team members engage, listen and understand the needs of potential customers for sales and match their needs to our financial lending solutions; demonstrating compassion and empathy toward customers to be able to hear their story and help
- **Ensure that the goeasy brand promise is delivered** by each location by knowing and implementing your business objectives, sales strategies, and ensuring ongoing sales and collection performance
- **Build, manage and develop** an effective and high performing talent network within your region - this is the way you grow your loan book
- **Lead** the interviewing, hiring, and training of sales employees and the planning, assigning, and directing of work; appraising performance
- **Oversee new business development** and develop site by site strategies to meet sales goals and be **accountable** **for a strong collections** practice within the region
- **Be accountable for the day-to-day operations** of multiple locations within the Region and maintaining a voice with centralized leadership in the organization
- **Maintain frequent visibility** and provide leadership to each branch location and audit (both formally and informally) to ensure best practices are occurring for every sale
- **Provide strategic and operational planning** input for the regional operations, and report progress and sales results
- **Oversee change management **and implementation of new sales products, programs and operational procedures

**What you need to work with us**:

- 3+ years of experience in a leadership capacity managing a multi-site operation
- 3-5 years in a customer-facing targeted sales environment is a must; experience in either the consumer loan/personal finance or the pay day loan industries is strongly preferred
- Exceptional sales management acumen with the ability to achieve consistent results through others
- Solid negotiation and conflict resolution skills with an innate ability to remain calm and focused in difficult situations
- Demonstrated financial acumen to manage a P&L system with many levers; an ability to see business drivers and exercise sound judgment and decision-making
- Be empathetic, compassionate and operate with integrity - really care for customers
- Oriented as a decisive and hands-on leader with the ability to influence at all levels in an organization
- Perform well under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to process
- Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)

**What’s in it for you as a Regional Manager?**
- Competitive base pay and bonus structure
- Employee Purchase Plan for retail products
- Allowance for vehicle mileage and other business resources
- Culture that promotes ownership of your portfolio
- Relocation Allowance (if applicable)

**Additional Information**:
**Why should you work for goeasy?**

To learn more about our great company please click the links below:
**Diversity, Inclusion, and Equal Opportunity Employment**

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you t