Inside Sales

**Location**:Edmonton, AB

**Title**:Inside Sales & Operations Support

**Number of Positions**:1

**Employment Type**:Full-Time

**Compensation**:Competitive Salary with Benefits, Overtime, and Discretionary Bonus

**Applicant Deadline**:N/A

**Tentative Start Date**:ASAP

**Job Overview**:
The successful applicant will act as an Inside Sales Representative as well as provide Operations Support for Penta Completions in our Edmonton, AB Office. This is an entry to mid-level position that will offer a rewarding career. You will be required to handle the administration, invoicing, and scheduling of orders/services rendered from our Edmonton Locations. You will be tasked with setting up and maintaining inventory codes. You will be responsible for communicating with customers and ensuring we process requests in a timely fashion. You will be responsible for assisting in inventory management, including ordering, auditing, and adjusting inventory amounts. This position will report directly to the Edmonton Operations Manager. The regular work hours will be 8am to 5pm Monday to Friday. After proving competency, you will also be included in the on-call rotation for phone calls, shipping and receiving on evenings/weekends (Average 1-1.5 week/month).

**Company Overview**:
Recognized as an industry leader in well optimization and quality service, Penta Completions combines experience, innovative process, and timely service to provide unparalleled artificial lift solutions. Our 35+ years of success are the direct result of the dedicated, motivated, and talented people that make up our team. Penta provides first class training for all of its employees in addition to comprehensive benefits. A tight-knit atmosphere coupled with incomparable professionalism makes Penta Completions the ideal place to advance or begin your career.

**Main Responsibilities**:

- Answer incoming calls for general products and generate orders
- Process product orders submitted by Sales team
- Manage pending orders allocated to customers
- Ensure sufficient inventory levels based on existing orders, knowledge of common quick moving inventory and Operation Managers review
- Set up and maintain product codes
- Update/audit product inventory
- Prepare purchase orders and place orders with suppliers
- Identify opportunities for increasing sales with customers
- Arrange shipping requirements for customer orders going to field locations
- Contribute to ensuring the accuracy of all customer orders
- Assist with receiving, order preparation and shipping when required
- Assist with physical inventory (doing physical count and computer work)
- Assist with service tracking & scheduling when required
- Assist with Billing & Accounting Functions when required
- Collaborate with Penta Team Members across our organization
- Participate in on-call schedule (Average 1 weekend/month)
- Participate in safety meetings and hazard assessments.

**Attributes**:

- Able to be optimistic, dedicated, and responsible.
- Willing to learn new skills while furthering your career.
- Excel at leveraging technology to work smarter
- Thrive in a dynamic workplace while focusing on team collaboration.
- Understand the importance of customer service and reliability.
- Practice excellent communication
- Coordinate with all Penta Team Members.
- Ensure safety always remains your priority when accomplishing any task.

**Education/Experience**:

- High School Diploma.
- Valid AB Class 5 Driver’s License with Abstract.
- Proficiency in Microsoft Word, Excel and Outlook.
- Familiarity with accounting/invoicing software (Quickbooks, SAP, Sage, DEAR Inventory etc.)
- Minimum 2 years of inside sales/order entry
- Post Secondary Education considered an asset
- Familiarity with artificial lift and oil field service considered an asset

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$85,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Penta Completions has a comprehensive COR certified COVID-19 Protocol which is strictly enforced.

Application question(s):

- How many years of oil field work experience do you have?

**Education**:

- Secondary School (required)

**Experience**:

- Inside Sales/Operations Support: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person