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Teller/customer Service Representative

3 weeks ago

Ottawa, Canada Calforex Currency Exchange Full time

NO STUDENTS

MUST SPEAK FRENCH AND ENGLISH AT HIGH LEVEL

Calforex is a Canadian leader in Foreign Exchange services operating nine retail locations in Canada. At Calforex we take pride in offering our clients competitive personalized foreign exchange services and providing unmatched customer service. Calforex is seeking motivated, talented team members who are dedicated to providing a welcoming and professional environment for our clients and fellow employees.

The position of teller is of a front-line ambassador to both our local clientele and tourists from across the globe. Success at Calforex relies on the following:

- Engaging with clients to accurately determine their needs and offer appropriate products and services.
- An aptitude for problem solving and responding flexibly to new challenges.
- Communicating effectively and professionally with clients regarding Calforex policy and Federal or Provincial regulations for Money Service Businesses.
- Commitment to on-going training for Anti-Money Laundering and Anti-Terrorist Financing legislation and regulatory requirements.

**Required Qualifications**:

- High school diploma or equivalent.
- Advanced verbal and written communication skills in the following languages: English/French
- Minimum 1 years of professional customer service experience.
- Minimum 1 years of professional cash handling experience.
- Reliable transportation or ability to commute during Branch hours.
- Ability to pass a Police Clearance Report.

**Job Type**: Full-Time

**Salary**: $17.00 to $18.00 /hour

Full-time hours: 30-40 per week

Pay: $17.00-$18.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- customer service: 2 years (preferred)

**Language**:

- French (required)

Work Location: In person