Foreign Exchange Teller

5 days ago

Ottawa, Canada ICE Currency Services Full time

**Main Job Purpose**:
The Foreign Exchange Teller is responsible for buying and selling foreign currencies and selling additional products to customers, while providing exceptional customer service at all times.

**Key Responsibilities**:

- Buy and sell foreign currencies.
- Provide money transfer services.
- Up-sell and cross-sell currency and company products
- Provide exceptional customer service in a friendly and efficient manner.
- Follow all company and security procedures.
- Balance the till accurately.
- Keep the work area clean and tidy.
- Perform other duties as assigned by the supervisor.

**Skill Required**:

- Must be fluent in English and French.
- Counting and adding large numbers in high speed, as well as working with large sums of cash.
- Verbal and written communication.
- Customer service.
- Working as a team.
- Problem solving.
- Selling and up-selling of products.
- Ability to sit / stand for long periods of time.

**Knowledge Required**:

- Foreign exchange rates, precious metals and phone cards.
- Banknote knowledge.
- Anti-Money Laundering Regulations.

Pay: $17.50-$17.60 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Ability to commute/relocate:

- Ottawa, ON K1V 9B4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: In person

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