Foreign Exchange Teller

1 week ago

Ottawa, Canada ICE Currency Services Full time

**Main Job Purpose**:
The Foreign Exchange Teller is responsible for buying and selling foreign currencies and selling additional products to customers, while providing exceptional customer service at all times.

**Key Responsibilities**:

- Buy and sell foreign currencies.
- Provide money transfer services.
- Up-sell and cross-sell currency and company products
- Provide exceptional customer service in a friendly and efficient manner.
- Follow all company and security procedures.
- Balance the till accurately.
- Keep the work area clean and tidy.
- Perform other duties as assigned by the supervisor.

**Skill Required**:

- Counting and adding large numbers in high speed, as well as working with large sums of cash.
- Verbal and written communication.
- Customer service.
- Working as a team.
- Problem solving.
- Selling and up-selling of products.
- Ability to sit / stand for long periods of time.

**Knowledge Required**:

- Foreign exchange rates, precious metals and phone cards.
- Banknote knowledge.
- Anti-Money Laundering Regulations.

**Salary**: $17.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

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