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Ft Contract First Link Care Navigator

4 weeks ago

Clinton, Canada Alzheimer Society Huron Perth Full time

**Posting**:First Link Care Navigator

**Job Type**: Full-time, contract (12 months, possibility of up to 24 months) - 35 hours per week

Reporting to the Manager of Programs and Services, the First Link Care Navigator will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key “go-to” person for families after a dementia diagnosis, with responsibility for identifying needs, supporting self-management goals, and strengthening the communication and care planning linkages between providers and across sectors along the continuum of care. The First Link Care Navigator will work closely with the Central Intake team and the internal intake team to ensure that a newly referred person diagnosed with dementia and their care partners have timely access to information, learning opportunities and support when and where they need it to achieve the following outcomes:

- Increase system capacity to provide families facing a dementia diagnosis with system navigation support
- Improved client experience and health for the person with dementia and their care partner(s)
- Greater care partner capacity and competency to effectively manage their role and reduce incidence of crisis situations
- Enhanced capacity for the person living with dementia to remain in their own home and community for as long as possible

**Qualifications**:

- University degree in Social Work, or Social Services Workerdiploma or University degree in gerontology, psychology, or related healthcare discipline, current registration to a regulatory body preferred.
- Experience in the dementia field
- Ability to work independently and be a cooperative team player
- Technical skills for a computerized work environment
- Flexibility in adapting to changing priorities e.g., to represent the Society at events and programs which occur outside of regular work hours
- Excellent verbal, written and public speaking skills
- Excellent organizational and time management skills to prioritize and meet deadlines
- Excellent customer service
- Active listening and sensitivity in relating with clients, volunteers, members, staff, colleagues, and health care professionals
- Exercise judgment by determining the nature of enquiries and providing relevant information or to determine the best resource and/or course of action to meet the need
- Valid driver’s license and access to reliable vehicle
- Vulnerable Sector Police Screening

**Specific Job Responsibilities**:

- Pro-actively manage incoming First Link referrals to facilitate early intervention and ensure that clients (people living with dementia and their care partners) have a named point of contact for care navigation support as early as possible before and/or after diagnosis
- Gather information, conduct or review relevant assessments, and meet with clients (people living with dementia and care partners) to identify current and future needs, goals, and level of risk.
- Establish appropriate intervention plans to meet bio/psycho/social needs using a person/family-centered approach
- Monitor and provide proactive follow-up for clients and care partners to ensure ongoing collaboration across services/providers
- Provide supports to clients and care partners as they transition through use of different parts of the health, social and residential care systems
- Collect, maintain and report required quantitative and qualitative data to support province-wide monitoring, evaluation, and reporting
- Maintain confidential, accurate and current client records, including complete and thorough documentation for each client contact, in compliance with relevant privacy legislation and in accordance with professional standards and internal policies
- Ensure that client consents, privacy, and confidentiality are maintained in compliance with legislation, professional standards/regulations, and internal policies
- Maintain an advanced level of knowledge of Alzheimer’s disease and other dementias, including clinical manifestations, behaviours, current care practices, treatment options, placement options, available community resources, and all relevant legislation

**Organizational Overview**:
The Alzheimer Society Huron Perth actively supports families and individuals affected by Alzheimer’s disease and other dementias. We advocate for and provide support services, education, and funding for research for those affected by Alzheimer’s disease and other dementias.

**What We Offer**:

- Competitive Salary commensurate with experience
- Paid Time Off - 3 weeks’ vacation, paid sick/personal time, birthday

**Location**:
Clinton or Stratford, ON

**Commitment to Equitable Recruitment**:
We thank all applicants in advance; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Fixed term contract
Contract length: 12-24 months

Expected hours: 35 per week

**Benefits**:

- Employee assistance prog