Assistant Studio Manager

1 week ago

Oshawa, Canada Orangetheory Fitness 10084 Full time

**Job Title: Assistant Studio Manager - Orangetheory Fitness Oshawa**

**Location**: Oshawa, ON

**Job Type**: Full-Time

**About Orangetheory Fitness Oshawa**:
Orangetheory Fitness Oshawa is a premium fitness studio offering science-backed, coach-led group workouts designed to boost metabolism, burn fat, and build strength. By combining heart rate-based interval training with expert coaching and innovative technology (OTconnect), we deliver a personalized and results-driven experience to our members — no matter their fitness level.

We’re more than just a fitness studio — we’re a supportive community that helps people feel stronger, healthier, and more confident. As we continue to grow, we’re looking for an **Assistant Studio Manager** who shares our passion for fitness, leadership, and exceptional customer service.

**Position Summary**:
The **Assistant Studio Manager** plays a key leadership role in the daily operations of the studio, supporting the Studio Manager and coaching team to deliver an exceptional member experience. This individual is a hands-on leader with strong organizational skills, customer service excellence, and a background in team supervision. You’ll help drive studio success success and support business goals, lead front-of-house staff, drive membership sales, and ensure a high-quality experience for every member. This role requires a dynamic individual with **sales experience**, strong organizational skills, and the ability to motivate both team members and clients.

**Key Responsibilities**:

- Support the Studio Manager in all aspects of daily operations, including scheduling, staff supervision, and studio performance.
- Lead by example in delivering outstanding customer service and fostering a welcoming, inclusive environment.
- Assist with onboarding, and training studio staff.
- Manage front desk operations and ensure consistency in member check-ins, class bookings, and membership inquiries.
- Monitor studio cleanliness and coordinate cleaning/maintenance tasks to meet brand standards.
- Assist in executing local marketing initiatives and member retention strategies.
- Handle member feedback, resolve issues, and ensure high levels of satisfaction. Collaborate with coaches and sales associates to support studio goals and ensure seamless day-to-day flow.

**Qualifications**:

- **University or college diploma required**, preferably in business, fitness, health sciences, or a related field.
- **Minimum 1-2 years of experience in a management or supervisory role** (fitness, health, or retail industry preferred).
- **Sales experience required**, with proven ability to meet or exceed sales goals.
Strong interpersonal and communication skills, with a customer-focused and team-first mindset. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Comfortable with CRM systems, scheduling software, and standard office tools. CPR/AED certification (or willingness to obtain).
- Passion for health, fitness, and helping others reach their goals.

**What We Offer**:
Competitive salary and performance-based incentives.

Complimentary studio membership and access to Orangetheory workouts. Opportunities for advancement within a growing brand. A supportive, dynamic, and health-focused team environment. Ongoing training and professional development.

**How to Apply**:
If you're ready to take the next step in your fitness career and grow with a brand that’s transforming lives, we’d love to hear from you.

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