Assistant Service Advisor

1 week ago


Orleans, Canada Jim Keay Ford Lincoln Full time

Organization: Jim Keay Ford Lincoln Sales Ltd.

Position Title: Assistant Service Advisor

Department: Service

Reports To: Service Manager

Job description

Jim Keay Ford Lincoln is a family owned automotive dealership that has been in business in the Ottawa market for over 35 years. We are seeking a hard-working, energetic and driven Service Advisor to join our winning team

The Assistant Service Advisor is responsible for creating great first impressions and guides our customers through the entire repair process while working alongside the Quick Lane Supervisor. This role is a great opportunity to build a successful career in the Automotive Industry. The Assistant Service Advisor builds strong relationships with customers and is committed to learning best practices of our Service Department.

What we’re looking for:

- Individuals who have extensive customer service experience
- Ability to develop and maintain strong relationships with customers
- Ability to problem solve and remain professional under pressure
- Excellent communication skills
- Exceptional organizational skills
- Exceptional attention to detail
- Excellent negotiation skills
- Individuals who are flexible and adapt easily to change
- Team player
- Positive work ethics and a drive to succeed
- Professional phone etiquette

What we offer:

- Competitive hourly wage
- Comprehensive benefits
- Positive and friendly working environment
- Honesty and integrity

**Requirements**:

- Valid Driver’s License with a clean Driver’s Abstract
- 3+ years of customer service experience
- High School Diploma or equivalent
- Valid background check

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Orleans, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)



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