Automotive Service Advisor

4 days ago


Orleans, Canada Jim Keay Ford Lincoln Full time

Jim Keay Ford Lincoln is a family owned automotive dealership that has been in business in the Ottawa market for 40 years. We are seeking a hard-working, energetic and driven Service Advisor to join our winning team

The Service Advisor is responsible for creating great first impressions and guides our customers through the entire repair process. The Service Advisor builds strong relationships with customers to ensure all service experiences are positive.

**What we’re looking for**:

- Individuals who have extensive customer service experience
- Ability to develop and maintain strong relationships with customers
- Ability to problem solve and remain professional under pressure
- Excellent communication skills
- Exceptional organizational skills
- Exceptional attention to detail
- Excellent negotiation skills
- Individuals who are flexible and adapt easily to change
- Team player
- Positive work ethics and a drive to succeed
- Professional phone etiquette

**What we offer**:

- Competitive compensation plan including monthly productivity bonuses and customer satisfaction incentives
- Comprehensive benefits
- Positive and friendly working environment
- Honesty and integrity

**Requirements**:

- Valid Driver’s License with a clean Driver’s Abstract
- 2-5+ years experience in a similar role
- High School Diploma or equivalent
- Valid background check

**Job Types**: Full-time, Permanent

**Salary**: From $65,000.00 per year

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Service Advisor: 2 years (required)



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