Service Coordinator

7 days ago

Fort McMurray, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of industrial automation, valves, measurement and control solutions for process industries in Western Canada. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

**Summary**:
We are currently recruiting for a Permanent Full-Time **Service Coordinator** to join our Valve & Actuation team based in Fort McMurray. This position will be focused on our services business and involve coordinating valve repairs and mobile service for day-to-day and shutdown activities.

**Role and Responsibilities**:

- Coordinating with the Shop foreman and Manager to determine capacity levels and setting scheduled dates for work execution through the shop
- Working with the Service Technicians and Service Advisors to procure parts trough our factory and vendors
- Facilitate movement of orders through the shop via SAP business systems and Microsoft Teams
- Interface with Sales group for customer support
- Quoting, entering and fulfilling orders for customers on services provided
- Basic, long delivery, expediting
- Data entry and tracking
- Repair status updates and reports
- Extra work hours typically required during Spring & Fall shutdown seasons

**Qualifications and Skills**:

- Coordinating with the Shop foreman and Manager to determine capacity levels and setting scheduled dates for work execution through the shop
- Working with the Service Technicians and Service Advisors to procure parts trough our factory and vendors
- Facilitate movement of orders through the shop via SAP business systems and Microsoft Teams
- Interface with Sales group for customer support
- Quoting, entering and fulfilling orders for customers on services provided
- Basic, long delivery, expediting
- Data entry and tracking
- Repair status updates and reports
- Extra work hours typically required during Spring & Fall shutdown seasons

Close Date: Sunday April 30 (11:59 pm MDT)

IND123

Requisition ID: 681

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