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**Job Title** **Service Manager** **Company** **Welldone Mechanical Services Inc.** **Reports to** **Vice President of Operations** **Location** **Regina, SK** **OBJECTIVES/PURPOSE OF THE ROLE** **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Promote a positive and fun workplace culture - Audit required documents prior to start of work - Competent understanding of systems for both project and maintenance agreements. Effectively price and recommend maintenance programs - Train, direct and evaluate team members in the proper, accurate, and timely completion of paperwork - Understand timing of work and how it relates to others - Direct and monitor team members in development, communication, and redemption of schedules - Instruct and direct team members in the proper, accurate, and timely completion of all paperwork - Understand the relationship between performance, customer satisfaction, and new business - Instruct and direct team members to ensure cost effective and efficient use of equipment, tools and materials while ensuring efficient field operations. **COMPETENCIES/ QUALIFICATIONS & EXPERIENCE** Strong leadership skills Bachelor’s degree (Engineering, Bus. Admin or others.) OR 5+ years experience with Commercial HVAC systems Coaching and leadership experience Superior relationship building skills 2-5+ years of Management experience Ability to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and risk Mechanical aptitude Strong communication skills - both written and oral Coaching and leadership experience Strong computer skills, including the Microsoft Office Suite **Benefits**: - Dental care - Extended health care - Life insurance - Paid time off - RRSP match Schedule: - Monday to Friday Supplemental pay types: - Bonus pay Ability to commute/relocate: - Regina, SK: reliably commute or plan to relocate before starting work (required)
