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Dispatch Coordinator Mississauga
2 weeks ago
**Tandet Dedicated Inc** is a part of the Tandet Group of Companies; a family-owned company that has been in business for over 40 years. They have received the Top Fleet Employer award from TruckingHR for the last six consecutive years. We operate the newest fleet of modern trailer amenities in the Canadian tank sector and are routinely recognized as one of the safest fleets in North America.
We are a growing and entrepreneurial company that is always looking for the next great opportunity. If you are like us, you will find plenty of ways to learn and grow among our various subsidiary companies. We have the lanes you want to run.
**What we offer**:
- Monday - Friday, 9:00am-5:00pm
- Reporting directly to the Operations Manager, The Dispatch Coordinator will play an integral role in the management of our operational fleet division.
**Essential Duties & Responsibilities**:
- Daily billing to 20+ customers with precise accuracy
- Processing of 25+ driver and owner operator payroll with precise accuracy
- Training and guiding drivers and owner operators on accurate paperwork procedures
- Handle inquiries from customers and drivers regarding billing and payroll
- Auditing of orders in TMW, support dispatch with entering and updating orders and driver details
- Ensuring rate matrixes are accurate and up to date
- Evaluating lanes to ensure margin targets are met
- Utilizing customer web portals to upload invoices and supporting documents
- Communicating and obtaining accessorial approval with customers directly in a timely fashion
- Ensuring orders are closed and finalized for payment on customer portals
- Updating and training drivers and dispatch on customer requirements for administration
**Requirements**:
- Post-Secondary Education/College Diploma
- Knowledge and use of Microsoft Word, Excel, and Adobe
- Proficient in the English language (written and oral) with strong inter-personal and communication skills
- Strong planning and organizational skills with the ability to multi-task and prioritize
- Ability to meet and adhere to deadlines and work under strict time constraints
- Be self-motivated and driven
- Easily adapts and is flexible in a fast paced environment
- Must be legally eligible to work in Canada - no work permit sponsorship is available for this position.
**Job Types**: Full-time, Permanent
**Salary**: From $45,000.00 per year
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Dispatch: 1 year (preferred)
Shift availability:
- Day Shift (preferred)