Dental Administrator/treatment Coordinator

2 weeks ago

Oakville, Canada River Oaks Dental Full time

About us:
At RiverOaks Dental, we have been welcoming new patients to our family and dental office in Oakville for over 30 years. We love making new patients feel at home
We are dedicated to quality family and cosmetic services, with extensive experience in general, preventative, and restorative dental care. In addition, we stand behind the quality of our dental work. We pride ourselves on our commitment to dentistry and great customer service.

The opportunity:
Why Should You Join?
- Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
- Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
- Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
- Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
- Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused - a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.
- Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
- Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Oakville, ON L6H3N7: reliably commute or plan to relocate before starting work (required)

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