Patient Treatment Coordinator

23 hours ago

Oakville, Ontario, Canada Oakville Dental Clinic Full time US$62,000 - US$105,000 per year

Job Summary

We are seeking a dedicated and organized Treatment Coordinator to join our healthcare team. The ideal candidate will serve as a key point of contact for patients, coordinating treatment plans, scheduling appointments, and ensuring seamless communication between patients and clinical staff. This role requires a strong understanding of dental and medical office procedures, excellent interpersonal skills, and proficiency with electronic medical records systems such as Open Dental and Dentrix. The Treatment Coordinator will play a vital role in enhancing patient experience and supporting the operational efficiency of our practice.

Responsibilities

  • Act as the primary liaison between patients and clinical staff to facilitate treatment planning and scheduling
  • Explain treatment options, procedures, and financial arrangements clearly to patients
  • Manage patient records using electronic medical records systems, ensuring accuracy and confidentiality
  • Coordinate appointment scheduling to optimize clinic workflow and patient convenience
  • Assist with insurance verifications, pre-authorizations, and billing processes
  • Collaborate with the dental or medical team to ensure patient care plans are executed effectively
  • Support human resources functions related to onboarding new staff or interns as needed
  • Maintain compliance with healthcare regulations and practice policies

Skills

  • Proficiency with Dentrix or similar electronic medical records systems
  • Strong knowledge of dental office operations, medical terminology, and healthcare procedures
  • Experience in human resources or supervising staff is a plus
  • Background in dental or medical office environments, including hospital or nursing experience, is highly desirable
  • Excellent communication skills with the ability to explain complex information clearly to patients
  • Ability to manage multiple priorities efficiently in a fast-paced setting
  • Familiarity with budgeting processes related to patient care or practice management is advantageous
  • Prior experience in acute care settings or hospital environments can be beneficial for understanding comprehensive patient needs

This position offers an engaging opportunity for professionals passionate about healthcare administration and patient care coordination. Candidates should demonstrate professionalism, attention to detail, and a compassionate approach to patient interactions.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Work Location: In person

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