Dental Admin

Are you a seasoned dental administrator with in-depth knowledge of Canadian dental office operations? Do you have a solid background in treatment coordination, patient interaction, and administrative responsibilities, coupled with proficiency in dental software like ABELDent? If so, Family Dentist Tree has an immediate opening for you

We are seeking a full-time **Treatment Coordinator / Dental Administrator** to join our dynamic team. In this role, you will be working closely with our Office Manager to ensure seamless front-office operations, while helping patients navigate treatment plans, insurance, and financial arrangements. You will be stepping into the shoes of an experienced staff member who has set a high standard, so we’re looking for someone who can hit the ground running.

**Key Responsibilities**:

- **Patient Coordination & Support**: Act as the main point of contact for patients regarding their treatment plans, financial arrangements, and insurance claims. Ensure patients fully understand their options, benefits, and next steps.
- **Scheduling & Reception Duties**: Oversee appointment scheduling, ensuring an efficient patient flow, timely follow-ups, and mínimal cancellations. Handle reception tasks such as answering phone inquiries, booking appointments, and managing patient communications.
- **Insurance & Accounts**: Accurately process dental insurance claims, follow up on payments, and assist patients with billing inquiries. Maintain detailed records of treatment plans, insurance coverage, and patient accounts using ABELDent software.
- **Collaborative Teamwork**: Work closely with the Office Manager, clinical staff, and other administrative team members to ensure smooth office operations and excellent patient care.
- **Administrative Leadership**: Assist in managing daily front-office tasks, including patient onboarding, appointment confirmations, and maintaining up-to-date patient records. Step into leadership or support roles as necessary to ensure the team functions efficiently.

**Qualifications**:

- **Canadian Dental Office Experience**: Proven experience working in a dental office in Canada is a **must**. Familiarity with Canadian dental insurance processes is crucial.
- **Proficiency in ABELDent**: Strong knowledge of ABELDent software is highly preferred. If you have experience with other practice management software, you must demonstrate the ability to quickly adapt and become proficient with ABELDent.
- **Strong Communication & Organizational Skills**: Exceptional verbal and written communication skills with a proactive, patient-focused approach.
- **Detail-Oriented & Multi-Tasking Abilities**: Capable of managing multiple tasks in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
- **Immediate Availability**: This position is available **immediately** as you’ll be stepping in to replace a seasoned staff member.

**Why Join Family Dentist Tree?**

At Family Dentist Tree, we are committed to providing a collaborative, supportive work environment where every team member plays a crucial role in delivering exceptional patient care. You’ll be part of a team that values open communication, continuous learning, and personal growth.

**Job Types**: Full-time, Permanent

Pay: $25.00-$32.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2024-09-23