Box Office Associate

2 weeks ago

Edmonton, Canada Edmonton Opera Full time

Full-Time | Hybrid | Competitive Salary and Benefits

Are you passionate about the arts and offering exceptional customer service? Edmonton Opera is hiring a detail-oriented and dynamic Box Office Associate & Board Administrator to join our team. This position is perfect for someone who enjoys working in a fast-paced, people-focused environment while also supporting the administrative duties of a vibrant arts organization.

**KEY RESPONSIBILITIES**

**Box Office**
- Process ticket sales, exchanges, and subscriptions using Tessitura
- Assist with will-call and day-of-show box office operations at performances
- Maintain accurate patron records and support reporting needs for marketing and development teams
- Ensure smooth front-of-house experiences in collaboration with ushers, volunteers, and FOH staff
- Create and distribute weekly and monthly sales reports to keep the team informed
- Contribute to weekly marketing meetings by sharing ideas and collaborating on strategies to drive ticket sales
- Coordinate ticket related communications to patrons, including mailouts, and patron notifications

**Board Administration**
- Coordinate Board and committee meetings, including scheduling, minute-taking, and preparing meeting materials
- Maintain up-to-date Board records and ensure compliance with governance requirements
- Provide administrative support to the Executive Director for Board-related tasks
- Liaise with Board members to support engagement and timely communications

**Qualifications**
- Minimum 2 years of customer service or administrative experience, preferably in the arts or non-profit sector
- Proficiency in Tessitura or a similar CRM/ticketing system is required
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Ability to handle confidential information with discretion
- Passion for the arts and commitment to supporting an inclusive and welcoming patron experience

**What We Offer**
- A collaborative, mission-driven work environment
- Opportunities to attend performances and experience the art you help support
- Health benefits and paid vacation
- Professional development opportunities within the performing arts sector

**To Apply**:
**Benefits**:

- Dental care
- Paid time off

**Location**:

- Edmonton, AB T5M 3T9 (required)

Work Location: Hybrid remote in Edmonton, AB T5M 3T9

  • Box Office Attendant

    2 weeks ago

    Edmonton, Canada PHI Studio Full time

    **Box office attendant** PHI STUDIO Variable schedule; part time / available on weekends & evenings. **JOB OVERVIEW** We are seeking temporary box office staff to join our Immersive Experiences in Edmonton, Alberta. We strive to create an environment unlike any other immersive experience event world-wide. We go above and beyond to exceed guests’...

  • Festival Box Office Specialist

    2 weeks ago

    Edmonton, Canada Theatre Alberta Full time

    A local cultural organization in Edmonton is seeking enthusiastic and dependable individuals for the Festival Box Office Staff position during the Edmonton International Fringe Theatre Festival. Responsibilities include selling tickets, providing information to patrons, and assisting with festival operations. Candidates should have box office experience and...

  • Festival Box Office Specialist

    2 weeks ago

    Edmonton, Canada Theatre Alberta Full time

    A local cultural organization in Edmonton is seeking enthusiastic and dependable individuals for the Festival Box Office Staff position during the Edmonton International Fringe Theatre Festival. Responsibilities include selling tickets, providing information to patrons, and assisting with festival operations. Candidates should have box office experience and...

  • Job (Edmonton): Festival Box Office Staff – Fringe Theatre Adventures

    2 weeks ago

    Edmonton, Canada Theatre Alberta Full time

    Job (Edmonton): Festival Box Office Staff – Fringe Theatre Adventures Fringe Theatre Adventures is seeking highly motivated, enthusiastic and dependable team players to work in the festival box office during the 31st Edmonton International Fringe Theatre Festival. Responsibilities: Pre-Sales, Festival work, Festival Hold-Overs Sell festival tickets, passes...

  • Job (Edmonton): Festival Box Office Staff – Fringe Theatre Adventures

    2 weeks ago

    Edmonton, Canada Theatre Alberta Full time

    Job (Edmonton): Festival Box Office Staff – Fringe Theatre Adventures Fringe Theatre Adventures is seeking highly motivated, enthusiastic and dependable team players to work in the festival box office during the 31st Edmonton International Fringe Theatre Festival. Responsibilities: Pre-Sales, Festival work, Festival Hold-Overs Sell festival tickets, passes...

  • Theatre Venue Manager: Box Office

    2 weeks ago

    Edmonton, Canada Theatre Alberta Full time

    A leading theatre company in Edmonton is seeking a dedicated Venue Manager to oversee box office operations and front-of-house staff. This full-time role involves volunteer management and a variety of administrative duties, supporting the mission of the theatre. Ideal candidates should have experience in customer service, team leadership, and a passion for...

  • Theatre Venue Manager: Box Office

    2 weeks ago

    Edmonton, Canada Theatre Alberta Full time

    A leading theatre company in Edmonton is seeking a dedicated Venue Manager to oversee box office operations and front-of-house staff. This full-time role involves volunteer management and a variety of administrative duties, supporting the mission of the theatre. Ideal candidates should have experience in customer service, team leadership, and a passion for...

  • Sales Associate

    6 days ago

    Edmonton, Canada The Tin Box Full time

    **About us** The Tin Box is a small business in Edmonton, AB T5H 0W7. Our goal is to Provided great service to our valued customers. **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide excellent customer service and build relationships with customers. - Assist customers in finding the products they need. - Answer...

  • Entry Level Pawnbroker

    3 days ago

    Edmonton, Canada Cash Box Pawn Shop Full time

    We are a locally owned company, based in Alberta. Here at Cash Box we have great culture that can be detected by the sound of laughter on our showroom floors. We embody that Alberta hard work attitude while having fun. We treat our employees with the highest regard as we believe that if our employees are taken care of, they in turn will take care of our...

  • Entry Level Pawnbroker

    1 week ago

    Edmonton, Canada Cash Box Pawn Shop Full time

    We are a locally owned company, based in Alberta. Here at Cash Box we have great culture that can be detected by the sound of laughter on our showroom floors. We embody that Alberta hard work attitude while having fun. We treat our employees with the highest regard as we believe that if our employees are taken care of, they in turn will take care of our...