Pension Plan Administrator

**Bilsland Griffith Benefit Administrators** is a third party pension and benefit plan administrator based in Burnaby. We work closely with the members and Trustees of negotiated cost pension and benefits plans in delivering superior member service and accurate plan information.

Our clients, the trustees of health and welfare trusts, defined benefit and defined contribution plans, value our breadth of experience and attention to detail and service in administering their plans.

Our team is made up of pension and benefit administrators, data analysts, accountants, support staff and consultants, focusing on making sure that plan members understand the benefits that have been negotiated on their behalf.

**Pension and Benefit Administrator**

Intermediate Excel skills are required, along with strong math skills and an analytical aptitude.

**Responsibilities will include**:
**Plan Member Service**
- Calculate/prepare termination and retirement packages and perform follow up on correspondence sent.
- Prepare payment authorizations for terminated and retired members.
- Calculate pension entitlement on death of a member and prepare death benefit payment instructions.
- Perform marriage breakdown calculations.
- Assist in preparation and drafting of member communications including annual member pension statements, newsletters and Plan booklets.
- Seek to identify areas where service to clients could be improved.

**Records Management**
- Maintain records for members, updating information as required.
- Review member records to ensure up to date information is in place and to confirm authenticity of caller.
- Notify all related service providers of any information changes.

**Competencies and Skills**:
**Work Experience**
- Post-secondary education or formal training in pension and benefits administration, mathematics and or analytics.
- At least 2 years of previous pension administration and customer service experience, preferably within a finance, pension, and/or analytics work environment.

**What We Offer**:

- Competitive Compensation Package
- Bonus program that rewards performance and contributions to the company’s success
- Flexible Work Arrangement
- Spend 4 days per week working in our office in British Columbia, fostering collaboration and teamwork.
- Enjoy 1 day of remote work per week, providing flexibility and work-life balance.
- Opportunity to work with experienced professionals in a specialized field.
- Continuous learning and growth opportunities within the company.
- Collaborative and supportive work environment.
- Focus on work-life balance and career satisfaction.

**Knowledge, Skills and Abilities**
- Advanced math and analytical skills.
- Demonstrated organizational skills to effectively prioritize workload and meet deadlines.
- Effective interpersonal and organizational skills and the ability to maintain effective working relationships.
- Ability to handle confidential information with tact and discretion.
- Working knowledge of basic record keeping and bookkeeping/accounting procedures.
- Intermediate skills using a variety of computerized software packages such as Microsoft Office Suite (e.g., Excel, Access, PowerPoint, Outlook), related databases and Internet.

Pay: $50,000.00-$70,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- pension adminstration: 2 years (preferred)

Work Location: Hybrid remote in Burnaby, BC