Pension Specialist

PENSION SPECIALIST (Temporary Full Time 20 Months)

WHO WE ARE

Established to support Canadian forestry workers and their families, the IWA–Forest Industry Pension and LTD Plans provide pension and disability benefits and rehabilitation services to members. The plans are jointly trusted by union and industry appointees.

With over $5 billion in assets, approximately 400 participating employers and over 65,000 members, the IWA–Forest Industry Pension Plan is one of Canada's top 100 pension funds and is one of the top three private sector pension funds in BC. The IWA–Forest Industry LTD Plan was created almost a decade after the pension plan and now serves over 7,500 members across western Canada.

Both plans are administered by the Plan Office, which manages plan assets and benefits. At the Plan Office, our members are our number one priority, and we take pride in offering exceptional service—whether we're dealing with members, participating employers, union locals or each other.

WE OFFER

• Full range of benefits include vision, extended health, dental, Health Spending Account
• Defined benefit pension plan
• Nine-day fortnight
• Company sponsored staff appreciation day, holiday party and social events
• Three weeks' vacation to start
• Transit/parking/fitness subsidy
• Central Burnaby location close to transit
• Plus much more….

WHO YOU ARE

The Pension Specialist (temporary full time – 20 months), as senior administrative member of the Pension Department, provides information of a complex or sensitive nature to Plan members. Issues may involve communicating details of Plan text provisions, marriage breakdowns divisions, benefit calculations or other areas requiring thorough knowledge of the Plan and applicable legislation.

You will be responsible for such things as:

• Return to work calculations,
• Marriage breakdowns which include interpret and execute Court Orders for accurate division of payments upon marriage breakdowns,
• Education sessions to Plan Members through seminars at sites across the province and webinars,
• Review and authorize the set-up of new benefits,
• Research and verify that information contained in members files is accurate and correct.

YOU HAVE/ARE

• Must have a degree in a related field, a CEBS designation plus seven years of experience in pension or retirement plan administration in a fast-paced environment. An equivalent combination of education and experience may be considered.
• Outstanding verbal, written and visual communication skills with the ability to present in front of large groups of members with clarity and engagement.
• A high degree of initiative, work ethic, integrity, and honesty in analyzing, troubleshooting, and evaluating member matters is essential, together with a customer service focus and a professional and respectful approach.
• Must display good judgement and discretion in dealing with confidential member situations and keeping sensitive business data secure.
• Strong organizational skills with the ability to balance competing priorities and effectively deal with changing situations or priorities.
• Strong team player and self-motivated towards providing prompt, friendly, and attentive support to train staff.
• Ability to work with minimum supervision and within a team environment.
• Proficient with MS Office, including Word, Excel, Outlook and Teams.

ADDITIONAL INFORMATION

Salary range is $5,480 to $6,263 per month.

This union position is part of Move-Up.

The IWA—Forest Industry Pension and LTD Plans are responsible for the management and protection of large amounts of confidential information. All employees are expected to understand the requirements of and act in accordance with provincial privacy laws as well as to adhere to internal controls and policies to ensure confidential information is not revealed to or distributed or discussed with anyone other than as required to perform the duties of the position.

We thank you for your application; however, only successful applicants will be contacted.

HOW TO APPLY

Please forward your resume with cover letter to no later than Friday, November 21, 2025.

Job Type: Fixed term contract

Contract length: 20 months

Pay: $5,480.00-$6,263.00 per month

Work Location: In person