Pension Plan Administrator

Convyta Partners is a third party pension and benefit plan administrator based in Burnaby. We work closely with the members and Trustees of negotiated cost pension and benefits plans in delivering superior member service and accurate plan information.

Our clients, the trustees of health and welfare trusts, defined benefit and defined contribution plans, value our breadth of experience and attention to detail and service in administering their plans.

Our team is made up of pension and benefit administrators, data analysts, accountants, support staff and consultants, focusing on making sure that plan members understand the benefits that have been negotiated on their behalf.

Pension and Benefit Administrator

We have an opportunity for an experienced pension administrator with a strong mathematical aptitude and the ability to understand and apply detailed pension plan provisions. Additionally, the role requires strong customer service skills as the successful candidate will deal directly with plan members in person and over the phone.

Intermediate Excel skills are required, along with strong math skills and an analytical aptitude.

Responsibilities will include:

Plan Member Service

• Answer calls and respond to emails / written mail from Plan members regarding pension eligibility and provisions.
• Calculate/prepare termination and retirement packages and perform follow up on correspondence sent.
• Create templates for various calculations and update as needed.
• Prepare payment authorizations for terminated and retired members.
• Calculate pension entitlement on death of a member and prepare death benefit payment instructions.
• Seek to identify areas where service to clients could be improved.

Records Management

• Maintain records for members, updating information as required.
• Review member records to ensure up to date information is in place and to confirm authenticity of caller.
• Notify all related service providers of any information changes.

Records Management

• Maintain records for members, updating information as required.
• Notify all related service providers of any information changes.

What We Offer:

• Competitive Compensation Package
• Bonus program that rewards performance and contributions to the company's success
• Flexible Work Arrangement
• Spend 4 days per week working in our office in British Columbia, fostering collaboration and teamwork.
• Enjoy 1 day of remote work per week, providing flexibility and work-life balance.
• Opportunity to work with experienced professionals in a specialized field.
• Continuous learning and growth opportunities within the company.
• Collaborative and supportive work environment.
• Focus on work-life balance and career satisfaction.

Work Experience:

• Post-secondary education or formal training in pension and benefits administration, mathematics and or analytics.
• At least one year of previous pension administration and customer service experience, preferably within a finance, pension, and/or analytics work environment.

Knowledge, Skills and Abilities:

• Advanced math and analytical skills.
• Demonstrated organizational skills to effectively prioritize workload and meet deadlines.
• Effective interpersonal and organizational skills and the ability to maintain effective working relationships.
• Ability to handle confidential information with tact and discretion.
• Intermediate skills using a variety of computerized software packages such as Microsoft Office Suite (e.g., Excel, Access, PowerPoint, Outlook), related databases and Internet.
• Enthusiasm for mentoring and developing junior administrators.

The salary range for the successful candidate is $50,000 - $60,000 depending on experience, plus a generous bonus and competitive benefits package/RRSP plan. Convyta Partners offers continuous growth and supports employees personal and professional development.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement

Ability to commute/relocate:

• Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• pension administration: 1 year (preferred)

Work Location: In person