Ticketing Coordinator

2 weeks ago

Concord, Canada MicroSpec Systems Inc Full time

**About MicroSpec**

MicroSpec is a leader in the Trade and Consumer show industry. We believe the strength of our commitment is reflected in product innovation and the strategic partnerships we've established. Our goal is to offer the best selection of quality systems, delivered with the highest level of customer service by knowledgeable and friendly staff. We offer a supportive, collaborative workplace with great teams and are looking for ambitious people who share our values.

**What we offer.**
- Inclusive Work Culture
- Flexible hybrid work option for work / life balance
- Health & Dental Benefits
- Matched GRSP
- Summer Hours
- December Extended Holiday Break
- Company Social Events
- Education Opportunity Fund
- We’ve worked hard to build a team of collaborative, brilliant people. We love working together to help each other succeed, and are committed to maintaining an open, motivating culture as we grow

**A few things you have.**
- A proven track record of at least 2 years work experience
- You are someone who shows initiative
- You are driven
- Details are something you love
- Enjoys a fast-paced environment
- Professional attitude
- Enjoys learning and is inquisitive
- Excited by challenges
- You work well under pressure and maintain a professional attitude
- You have a natural customer service focus

As we move into our next phase of growth we have the following opportunities available for the right people to join our great teams. Visit our website for details on all our opportunities.

**Ticketing Coordinator**

**About the Role**

We are looking for a Ticketing Coordinator for our B2C division, to work with a set of clients who produce consumer shows such as home shows, auto shows, fairs, etc. You will be working on their ticketing site builds and coordinating the onsite component of their event for box office sales and ticket scanning.

The ticketing coordinator is responsible for all aspects of ticketing while working as part of a team of coordinators. You will be responsible for;
- 20%: Lead all onsite operations of ticket selling across Canada and the U.S. which includes the setup and maintenance of routers, switches, internet wires, power wires, box office terminals, and ticket scanning hardware. Train, monitor and supervise onsite staff for accuracy and professionalism
- Other duties assigned by the Ticketing Department Lead.
- This position requires flexibility in scheduling to meet demands of the business during the year

**The following skills will encourage success on our team**:

- Comfortable with computer hardware/software
- Strong in Google Suite
- Excellent use of the English language, both written and verbal
- Strong customer service skills - both on the phone and in person
- Minimum 2 years experience in a similar position to a project coordinator

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 50% (required)

Work Location: Hybrid remote in Concord, ON L4K 3Y4

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