Central Station Operator

2 weeks ago

Oakville, Canada THE MONITORING CENTER Full time

**Why Work For The Monitoring Center**:

- A diverse international organization full of fun and friendly people
- Endless career opportunities
- Family owned and operated
- Over 20 years in business
- Genuinely caring management and owners
- Rewarding rolls helping others in their times of need

**Compensation and Benefits**:

- Paid Training (4- 6 weeks)
- Medical and dental (after 3 months)
- Monthly Summer BBQs/Pizza lunches
- On Site Parking
- Inclusive perks and benefits

**About Us**:
The Monitoring Center is the company for you if you are looking to work within a challenging and rewarding field with the opportunity to make a difference in our customer’s lives.

Our central station operators are the most integral component of our alarm monitoring service. They provide our customers with top of the line alarm response and customer service.

The Monitoring Center has a dedicated team of employees to ensure that our alarm, customer service and follow up are the keys to an effective alarm-monitoring program. For the last 22 years The Monitoring Center has been providing 24/7 full service alarm monitoring on all types of alarm systems. This includes: burglary alarms, fire alarms, panic alarms, medical alarms and many more. The Monitoring Center is a ULC/UL rated central station as well as a CSAA certified station with a history of only success.

In this position, similarly to a 911 dispatcher, our staff dispatches the police, ambulance, fire department or guard service depending on the various signals received and the various requirements from our customers. We ensure our operators are trained to provide our customers with efficient and professional service responding to their emergencies.

**Key Responsibilities**:

- Respond to incoming alarm signals in a prompt and efficient manner, ensuring excellent response time
- Telephone and interpersonal skills
- Listens to customers’ needs and/or problems
- Determines which course of action should be taken based on customer needs and follows established procedures and guidelines
- Dispatch Authorities
- Data Entry

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking

**Qualifications**:

- Proficiency in English; multilingual abilities are a plus.
- Previous experience in customer service and/or call center or security is desirable
- Strong communication skills and attention to detail with the ability to engage effectively with customers
- Excellent analytical skills to assess situations and provide solutions
- Familiarity with data entry processes
- Ability to work well under pressure while maintaining professionalism
- A positive attitude and willingness to learn new skills in a fast-paced environment

**Schedule**:

- 12 hour shift

**Work Location**: In person office only

Pay: $16.55-$20.00 per hour

Expected hours: 77 - 88 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Overtime

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Esso Gas Station Attendant/cashier

    2 weeks ago

    Oakville, Canada Esso Gas Station Full time

    Looking for: 4 full time/part time **positions, **Gas Station Attendants/Cashier sells fuel and other automotive products while operating cash registers and other equipment to record and accept payment for the purchase of goods and services while cleaning and maintaining the property, both indoors and outdoors. All duties are performed with a consistently...

  • Central Payments Analyst

    2 weeks ago

    Oakville, Ontario, Canada CSN Collision Full time

    About CSN Collision (Canada) Inc.CSN Collision (Canada) Inc. safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 350+ collision repair centers licensed across...

  • Central Payments Analyst

    2 weeks ago

    Oakville, Ontario, Canada CSN Collision Full time

    About CSN Collision (Canada) Inc.CSN Collision (Canada) Inc. safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 350+ collision repair centers licensed across...

  • Cashier/Sales Associate

    5 days ago

    Oakville, ON LL S, Canada Gas Station Full time

    OverviewWe are seeking a dedicated and customer-oriented Gas Station Attendant to join our team. In this role, you will be responsible for providing exceptional service to our customers while ensuring the smooth operation of the gas station. The ideal candidate will possess strong communication skills, a friendly demeanor, and a keen attention to detail. As...

  • Popeyes Louisiana Chicken Cook/batter Fry Station

    3 days ago

    Oakville, Canada Saisethsons Hospitality Group Inc. Full time

    **Popeyes Louisiana Chicken - Saisethsons Hospitality Group Inc** As a cook at Popeyes, your top priority is guest satisfaction! We are currently hiring Full-time/ Part-time Cook/ Batter Fry Station Lead for our location at 12840 Highway 27, Nobleton ON L0G1N0 **As part of our team we offer you**: - Hospitality & Leadership Professional Training &...

  • Administration/archive Filing Clerk

    2 weeks ago

    Oakville, Canada THE MONITORING CENTER Full time

    **Why Work For The Monitoring Center**: - A diverse international organization full of fun and friendly people - Endless career opportunities - Family owned and operated - Over 20 years in business - Genuinely caring management and owners - Rewarding rolls helping others in their times of need **Compensation and Benefits**: - Paid Training - Medical and...

  • Manager, Nursing Resource Team, Central Staffing

    1 week ago

    Oakville, Canada Halton Healthcare Services Full time

    Manager, Nursing Resource Team and Central Staffing Office Default 3001 Hospital Gate, Oakville, ON L6M 0L8, Canada Full-time Company Description Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our...

  • Station Duty Clerk

    2 weeks ago

    Oakville, Canada Halton Regional Police Service Full time

    **The Team you are Joining - Who We Are**: The Halton Regional Police Service contributes to the safety and well-being of more than 620,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a...

  • Business Advisor Market Participants

    2 weeks ago

    Oakville, Canada Independent Electricity System Operator (IESO) Full time

    **Business Advisor Market Participants**: **Date**:Oct 2, 2024 **Location**: CA **Company**:Independent Electricity System Operator **INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)** **Requisition ID**: - 20028**Location**: - Oakville, ON (Hybrid)**Status**: - Temporary, Up to 12-months**Business Unit**: - MRP Energy & RSS Program**Why join...

  • Pharmacy Operations Supervisor

    3 days ago

    Oakville, Canada LevoMed (Canada) Inc. Full time

    Responsibilities: - Day to day interaction with pharmacy staff to support pharmacy operations. - Preparing periodical reports for the management. - Facilitating drug purchases for the pharmacies through a central formulary. - Interacting with drug manufacturers for timely supply of drugs to the pharmacies through the central formulary. - Travel if required...