Customer Service Representative- Night Shift

2 weeks ago

Oakville, Canada THE MONITORING CENTER Full time

**Why Work For The Monitoring Center**:

- A diverse international organization full of fun and friendly people
- Endless career opportunities
- Family owned and operated
- Over 20 years in business
- Genuinely caring management and owners
- Rewarding rolls helping others in their times of need

**Compensation and Benefits**:

- Paid Training (4- 6 weeks)
- Medical and dental (after 3 months)
- Monthly Summer BBQs/Pizza lunches
- On Site Parking
- Inclusive perks and benefits

**About Us**:
The Monitoring Center is the company for you if you are looking to work within a challenging and rewarding field with the opportunity to make a difference in our customer’s lives.

Our central station operators are the most integral component of our alarm monitoring service. They provide our customers with top of the line alarm response and customer service.

The Monitoring Center has a dedicated team of employees to ensure that our alarm, customer service and follow up are the keys to an effective alarm-monitoring program. For the last 22 years The Monitoring Center has been providing 24/7 full service alarm monitoring on all types of alarm systems. This includes: burglary alarms, fire alarms, panic alarms, medical alarms and many more. The Monitoring Center is a ULC/UL rated central station as well as a CSAA certified station with a history of only success.

In this position, similarly to a 911 dispatcher, our staff dispatches the police, ambulance, fire department or guard service depending on the various signals received and the various requirements from our customers. We ensure our operators are trained to provide our customers with efficient and professional service responding to their emergencies.

**Key Responsibilities**:

- Respond to incoming alarm signals in a prompt and efficient manner, ensuring excellent response time
- Telephone and interpersonal skills
- Listens to customers’ needs and/or problems
- Determines which course of action should be taken based on customer needs and follows established procedures and guidelines
- Dispatch Authorities
- Data Entry

**Job Types**: Full-time, Permanent

Pay: From $17.00 per hour

Expected hours: 22 - 55 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: In person

  • Customer Enrollment Representative

    7 days ago

    Oakville, Canada Vital Digital Solutions Full time

    As a representative of our organization, you are given the chance to get your foot in the door with a rapidly growing company and help bring exciting new products and opportunities to the communities around you. Not only do you get to work with customers both virtually and in person (if you chose), you get to make great money doing it! We only promote from...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada Traffix Full time

    **Why work at TRAFFIX?**: You need to work at TRAFFIX to enjoy our: * Culture of Respect, Expertise, Collaboration and Entrepreneurship * Get involved with our Book Club, join one of our Steering Committees, or sign up for one of our employee events such as Game Night, Cooking Classes, and more! * Work with a team that Supports and Respects each other...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada M&M kitchen & bath Full time

    **About us** M&M kitchen & bath is a small business in Mississauga, ON L4W 1R9. We are professional, agile, professional, and our goal is to provide best services and make a good relation with customers.. Our work environment includes: - Modern office setting **Overview**: **Duties**: - Analyze customer inquiries and provide appropriate solutions -...

  • Reset Merchandiser Night Shift

    2 weeks ago

    Oakville, Canada SPAR Canada Full time

    Overview: **RESET MERCHANDISER** **SPAR Canada is seeking experienced merchandisers in Oakville, ON!** SPAR Canada works with a major retailer managing their store resets. This **Night Shift** position includes merchandising and modular setup. We are seeking individuals who are self-sufficient, highly motivated, and have the drive to produce high quality...

  • Deburr Technician

    2 weeks ago

    Oakville, Canada Collins Aerospace Full time

    **Date Posted**: 2025-07-08 **Country**: Canada **Location**: LOC13049 1400 South Service Road West,Oakville,Ontario,L6L 5Y7,Canada **Position Role Type**: Unspecified Collins Aerospace is looking to hire **Deburr Technician** - **Weekend Night Shift**, to be reported to the Weekend Night Shift Machine Shop Supervisor, as the **Deburr Technician**, you will...

  • General Machinist

    6 days ago

    Oakville, Canada Gyptech Full time

    Over the last 30 years Gyptech (Gypsum Technologies Inc.) has become a global leader in the design, construction, commissioning and servicing of wallboard equipment and plaster plants. We believe**:Hard work + Innovation + Technical/Industry Expertise + Passion = Excellence** Our team of highly experienced management, engineering, operations and...

  • General Machinist

    2 weeks ago

    Oakville, Canada Gyptech Full time

    Over the last 30 years Gyptech (Gypsum Technologies Inc.) has become a global leader in the design, construction, commissioning and servicing of wallboard equipment and plaster plants. We believe**:Hard work + Innovation + Technical/Industry Expertise + Passion = Excellence** Our team of highly experienced management, engineering, operations and...

  • Deburr Technician – Weekday Night Shift

    2 weeks ago

    Oakville, Canada Raytheon Technologies Full time

    Unspecified Collins Aerospace is looking to hire Deburr Technician - Night Shift, to be reported to the Week Night Shift Machine Shop Supervisor, as the Deburr Technician, you will be primarily responsible for supporting the schedule and Quality requirements by performing the tasks of deburring, filing, polishing and cleaning of landing gear components to...

  • Customer Service Representative

    2 days ago

    Oakville, Canada BMO Financial Group Full time

    475 Cornwall Road Oakville Ontario,L6J 7S8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada BMO Financial Group Full time

    1461 Rebecca Street Oakville Ontario,L6L 1Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...