Business Services Coordinator

6 days ago

Burlington, Canada City of Burlington, Ontario Full time

**Description**:
**Working for the City of Burlington**

A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

**Location**

**Position Overview**

Reporting to the Supervisor of Business Services, this position will have responsibility for many of the department’s financial and administrative services including overseeing accounts payable, purchase card administration, point of sale management, and time entry (until the Enterprise Resource Planning (“ERP”) and Enterprise Asset Management Solution (“EAMS”) solutions are fully live. This position will assist with ongoing departmental projects and serve as the departmental lead for the seasonal staff hiring process and records retention. This role provides direct supervision to the Business Services Clerk (currently 2 MMS Clerks), Courier and up to two part-time support staff.

**Responsibilities**

You will be responsible for the following:

- **Recruit, train, motivate, supervise, and evaluate staff**:Provide support, guidance and supervision to all direct reports. Provide guidance and training to all departmental staff in administrative procedures including new employee on-boarding.
- **Provide a leadership role to department in all centralized administrative functions to meet business needs**:Liaise with departmental staff providing a leadership role in all centralized administrative functions. Identify and develop continuous improvement opportunities for all centralized administration procedures enhancing service delivery.
- **Coordinate, implement, troubleshoot, and audit centralized administrative functions**:Implement audit recommendations related to administrative procedures ensuring compliance. Assist with data tracking, trend analysis, reporting and providing backup to other administrative roles as required.
- **Lead for departmental records retention**:Lead the departmental records retention program ensuring compliance with the records retention bylaw. This includes offsite storage, clean-up of paper records and electronic file management.

**Requirements**:
You have a 3-year degree or diploma with a focus on Finance/Accounting, Business Administration, Human Resources Management, or equivalent education and two (2) to four (4) years’ experience in financial management or business administration. Direct experience in project management and staff supervision is considered an asset.

To be successful in this role, your communication and interpersonal skills lend themselves to providing an excellent customer/staff experience. In a busy environment, you will need flexibility to work independently with mínimal supervision while also providing strong leadership to your direct team and the entire department. Effective problem-solving and analytical skills are essential.

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