Visitor Experience Facilitator

4 days ago

London, Canada London Children's Museum Full time

**Visitor Experience Facilitator**:

- **(Part-Time Seasonal, Summer 2025)**_

The London Children’s Museum is looking for enthusiastic, kind, and customer-focused Visitor Experience Facilitators (VEF) to join our team in our new home at 100 Kellogg Lane Working with the Visitor Experience team, VEFs help ensure visitors have a positive and memorable experience at the London Children’s Museum. Our new team members will exemplify our organizational values**:Listen Closely, Be Awesome, Stay Curious, Be Helpful, Include Everyone, Dream Big, and Have Fun.**

**Position**: Part-time seasonal contract, ending August 31, with opportunity for extension; 4-25 hours; Primarily weekend, and evening shifts available.

**Compensation**: $17.20/hour

**Key Responsibilities**:

- Provide an exceptional experience and customer service to all visitors
- Create a safe and welcoming environment for learning by maintaining exhibit cleanliness, museum tidiness, and overall organization
- Interact with families and proactively respond to visitor needs
- Invoke children’s natural curiosity through the use of materials, exhibits, and artifacts **Facilitate quality public programs, including, star shows, fossil shows, artifact interactions and STEAM**:

- Deliver memorable birthday party experiences
- Ensure a positive visitor experience during facility rentals and special events
- Model the London Children’s Museum’s values and pedagogy in all interactions
- Participate in community outreach programs as needed
- Be a helpful, positive, and engaged member of the London Children’s Museum team
- Other duties as required

**Skills & Requirements**:

- Enthusiasm for hands-on, experiential learning
- Demonstrated experience in customer service
- Specific interest or expertise in the area(s) of science, art, education, and more
- Previous experience working with children and families
- Strong verbal and interpersonal skills
- Child & Infant First Aid and CPR training are considered an asset
- Must provide a vulnerable sector check Legally entitled to work in Canada following relevant provincial legislation and regulations
- Ability to work weekends, holidays, and some evenings

**To apply**:
**Job Type**: Part-time

Pay: From $17.20 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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