Business Analyst, Academic Systems Office

SAIT is a global leader in applied education and an institution that empowers employees to make a difference in the lives of our students. Building on more than a century of history, we are looking for innovative employees wanting to create a future with us. As part of our team, you are encouraged to be bold and inventive, bringing new ideas to the table. Change excites you.

SAIT offers the chance to do work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers. We develop leaders in the classroom and our workspaces, encouraging lifelong learning for both students and employees.

Your future starts nowat SAIT.

We are looking for individuals who align with our commitment to excellence and who demonstrates:
o a growth mindset through curiosity, creativity, and collaboration

o leads with a world-class customer experience mindset

o is dynamic and responsible to the needs of stakeholders, speed and agility are critical

o someone who embraces trial and error as an important part of learning

SAIT's** Academic Systems Office** enables the development of business process consistency and improvements within the Academic Portfolio at SAIT. The team will work across the schools to gather and analyze feedback to improve and innovate the way work is completed within the portfolio.

**The Opportunity**

Join our team as a Business Analyst and play a key role in enhancing academic systems and processes to enable student success here at SAIT

With strong facilitation and collaboration skills, you'll play a key role in training, change management, and documentation to ensure sustained adoption of new processes.

Through data analysis evaluating current state and resources, you'll be responsible for developing efficiency in workflows, reporting, and identify opportunities for digitization to support strategic decision making.

If you possess a customer-centric approach and are passionate about continuous improvement in post-secondary education, we encourage you to apply.**The Role**:
- Facilitate workshops and training sessions to drive adoption of new processes and technologies
- Develop training materials, user guides, and documentation to drive implementation of new features and enhancements
- Foster relationships, contribute to business planning, and implement client service level agreements (SLA) to enhance departmental efficiency and alignment with organizational goals
- Collaborate with stakeholders including academic schools and departments and support teams to understand business needs and requirements related to student information management
- Conduct discovery meetings, workshops, and surveys to gather comprehensive requirements for process enhancements and implementations
- Document business requirements, process flows, use cases, and functional/non-functional specifications for proposed solutions
- Proactively identify opportunities for process improvements, system enhancements, and innovative solutions to support the evolving needs of the institution
- Understand data required of interfaces to ensure process, system and data integrity

**Qualifications & Experience**:
- Post-secondary diploma in Business Administration or Business Process design is required, bachelor's degree in Computer Science, Information Systems, Business Administration, or related field is preferred
- Minimum 5 or more years direct experience is required
- Work experience in an academic or educational setting is strongly preferred

**Skills & Knowledge**:
- Advanced training development and delivery to end-users
- Strong interpersonal, facilitation and analytical skills with the ability to understand complex business processes
- Demonstrated familiarity with project management or coordination capabilities
- Exceptional curiosity, connection, citizenship, creativity and critical thinking capabilities
- Strong relationship building and relationship management skills
- Detail-oriented with a commitment to delivering high-quality solutions and support
- Ability to adapt to changing priorities and work independently or as part of a team
- Demonstrated familiarity with change management principles
- Experience with academic systems in a postsecondary institution

**Job Classification**: Business Analyst

**Salary**: $80,000 - $87,000

**Paid Leave**: 4 Weeks Vacation/14 Flex Days per year

**Hours Per Week**:37.5

**Posting Closing Date**: August 18, 2025

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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