Case Manager

6 days ago

Burnaby, Canada Pacston Technology Group Inc. Full time

**Responsibilities**:

- Review documents according to internal specifications and client feedback.
- Reply to client messages in the case management system.
- Commuting with potential clients for immigration evaluation.
- Overtime might be needed to respond to clients' messages and finish client’s projects on time.
- Keep up with the latest updates on immigration policies and the company’s internal procedures
- Provide assistance to colleagues as needed to facilitate the completion of time-sensitive cases while managing designated tasks.
- Perform other duties as assigned.

**Required Qualifications**:

- Excellent English writing skills.
- Strong attention to detail.
- Outstanding client service skills.
- Proficient with G Suite, Microsoft Office, and Adobe Pro.
- The high degree of self-motivation and ability to work independently under tight deadlines.
- Demonstrated professional demeanor.
- Excellent multitasking and time management skills.
- Have a BA or MA degree.
- Relevant internship or work experience as assets.

**Benefits**:
We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves, and paid holidays. There will also be a 10% salary raise provided after the completion of the trial period.
- Health, dental, and vision insurance (the employer covers 100% of the monthly premium for the employee)
- Paid leaves annually
- Paid holidays
- Paid sick days
- Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class._

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- client service: 1 year (preferred)
- immigration: 1 year (preferred)

Work Location: In person

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