Account Executive

Do you love helping your clients win? Do you have an entrepreneurial mindset?

This position is responsible for retaining and growing an assigned book of business. As an Account Executive you will work with top tier clients in a direct customer facing capacity. While you manage the client relationship a team of Account Managers, Campaign Managers and Specialists manage day to day account digital operations/execution. You will become the go to person for each of your assigned accounts. You will help your clients work through challenges and identify opportunities to help them grow. You will work with them to resolve issues/ complaints, provide general support where needed and to explore growth opportunities.

This role can be fully remote.

**Who You Are**:
You are an outstanding communicator with a customer first mindset. You have a background in digital sales with knowledge in PPC, SEO & Creative/Content. You can flawlessly engage with clients and key decision-makers while collaborating, communicating, and sharing best practices and learnings internally. You have an innate ability to understand your client’s needs and trouble shoot small problems before they bubble into bigger issues. When there is an opportunity to grow a client, you can effectively turn digital signals, marketing leads, and customer insights into opportunities for revenue pipeline for clients across industries. You are personable, outgoing, and cool under pressure.

**About the Company**:
Certified as a Great Places to Work, Search Engine People is committed to attracting, developing and retaining the very best people. We offer a flexible, motivating and inclusive workplace, where talent is truly recognized, developed and rewarded. We have created an environment that you can look forward to coming to and are empowered to be your best.

**What You’ll Do**:

- Lead client relationships for an assigned book of business approx. 30 + clients - SMB, B2B, B2C
- Partner with the clients and quickly understand their business and industry.
- When growth opportunities arise, present a solution and obtain client commitment to move forward.
- Liaise with key internal players such as Account Managers, Campaign Managers and Specialists to ensure to recognize opportunities for client growth.
- Work with internal stakeholders to prepare and present solutions.
- Proactive manage client relationships. Touch base with clients regularly, establish a foundation of trust. Anticipate issues before they arise and provide solutions.
- Organize and lead client presentations, in person meetings, conferencing calls, on site visits etc.
- Respond/React to NPS surveys and client feedback questionnaires.

**What You’ll Have**:

- Experience working in fast paced environment managing multiple clients.
- University or College diploma in related field with 2+ years’ experience.
- Great Excel and PowerPoint skills.
- Marketing knowledge with a focus on digital is preferred (PPC, SEO, Creative). Must be able to speak digital.
- Excellent communication and relationship building skills with a proven track record of success.
- A positive personality and enjoy initiating, directing and managing accounts.
- Excellent presentation skills with the ability to present (in person, web conferencing).
- A “roll up your sleeves” attitude with the intense drive to succeed
- A driver’s license /access to a vehicle is required. Some client visits throughout the GTA are required.

We’d like to thank all applicants, but only those selected to move forward will be contacted. _Search Engine People is committed to removing accessibility barriers and meeting legislative requirements under the Accessibility for Ontarians with Disabilities Act (AODA). We are an equal opportunity employer and are committed to providing accommodations should they be required. _

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$80,000.00 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pickering, ON: reliably commute or plan to relocate before starting work (required)