Event Coordinator
1 week ago
Reporting to the Director of Operations and the General Manager, the Event Coordinators responsibilities and essential job functions include but are not limited to the following:
**Event Management**
- Direct management of events in Floga to ensure enforcement of service standards and protocols.
- Ensuring all details are followed on event order before, during and after events.
- Acting as the point of contact for the event host to ensure appropriate level of service.
- Consolidation of event orders and expediting.
- Leadership of event service team to facilitate a positive work environment focused on quality and the highest levels of service.
- Responsible for training all new event staff for Floga.
- Responsible for the executing/closing of event orders in collaboration with service staff.
- Customer relations liaising with Head Chef regarding complaints and requests. Reporting any problems or preferences back to Director of Operations and the General Manager for consistent flow of communication.
- Working directly with Director of Operations and the General Manager for weekly organization of events.
- Continuously working with Director of Operations and the General Manager on ways to improve service and execution of events.
- Maintain appearance of Floga and private event room and set correctly for next day’s functions and service.
**Daily Duties**
- When delegated, the opening or closing of Floga Restaurant.
- Manage a section when required
- monitoring of full guest experience (table placement & presentation, timing of food, pouring of wine/wine pairing, ensuring that any restrictions are observed).
- Comprehensive knowledge of food and wine/beverages served at Floga.
- Provide F&B support and answers to Events, Sales, Operations, Sommelier, and all other Floga departments as needed in the absence of the Director of Operations or General Manager.
- Provide support and guidance for all FOH staff, ensuring a high-quality of service, knowledge and appearance
**Job Types**: Full-time, Permanent
**Benefits**:
- Discounted or free food
Application question(s):
- Post-secondary education in Event Management
**Experience**:
- event coordinating: 2 years (preferred)
- Hospitality: 2 years (preferred)
Work Location: One location
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