Admin and Customer Service

1 week ago

Burlington, Canada ACMETEX INC Burlington ON Full time

**We are looking for a dedicated, dynamic _long term office admin and Customer service_**

**About the Business and Position**:
Acmetex supply all kinds of high temperature têxtiles for high temperature insulation, fire/welding protection, and hot work operations

**Job Description/ Responsibilities**:

- Sales aspects will involve reaching out to customers to see if they have product or order needs.
- Selected Individual will need to learn how to source freight and execute customs documents.
- Tracking of inbound containers and working with company brokers when necessary.
- Working of order entry, packing slips, invoices, credit checks and maintain the CRM to keep information up to date with regards to customers, prices, and notes.
- As the person will be helping with customer inquiries, a knowledge of the company products, and capabilities will need to be learned to support in suggesting solutions

**Requirements / Qualifications**
- Post-Secondary Education or equivalent experience in manufacturing, business admin, sales, customer service or working in an office
- Previous use of accounting software and CRM’s is an asset
- Background working with freight, customs, working in customer services or book keeping would help in the role
- Outgoing person who likes to help people find solutions
- Organised and Analytical
- Strong communication skills, both verbal and written
- Strong attention to detail
- Excellent computer skills in Microsoft Office is a must
- Ability to manage multiple tasks and achieve deadlines under pressure daily
- Willingness to learn and take initiative

**Salary**: $19.00-$24.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

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