Insurance Broker

1 week ago

Richmond Hill, Canada Billyard Insurance Group Full time

**Wanted: Customer Service Representative**

**Location**:Richmond Hill

**BIG Opportunity**:
Looking for an efficient and detail-oriented CSR to join the Billyard Insurance Group (BIG) Richmond Hill Office.

Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage. We put as much emphasis on you as a person as we do the skills that you bring to the table. There is something special about being an employee at the BIG and we take that mindset into our onboarding decisions.

Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills.

**Job Details**:

- Support the sales and customer service team while providing a superior level of service
- Administer, support and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverages based on individual consumer needs
- Adhere to the underwriting criteria set out by our broker partners
- If you enjoy occasionally selling policies we do not remove this function but encourage you to do so
- Co-ordinate and follow up on client documents

**Qualifications and Attributes**:

- RIBO Licensed
- Technology-oriented
- Ambitious and competitive
- Thrives in a fast-paced environment
- Positive attitude
- Customer focused
- Looking to grow with a rapidly expanding company
- Mandarin speaking would be beneficial

**Job Type**:Full-time

**Education**:High School or equivalent

**Experience**:1 Year Customer Service

**License or Certification**:RIBO Licensed

**Salary**:Highly competitive compensation to be discussed

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Insurance: 1 year (preferred)

Licence/Certification:

- RIBO License (required)

Work Location: Hybrid remote in Richmond Hill, ON L4B 1J2

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