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Client Service Representative
4 weeks ago
The Client Services Representative within our firm works solely with potential consumers by enlightening them of our clients daily offerings along with new promotional opportunities for the consumer. The Client Services Representative consistently meets the efficiency standards set forth by the company and displays ownership when handling customer acquisitions and launching new client accounts. The Client Services Representative generates, tracks, and manages their and their teams’ sales reports to ensure the firm is meeting the goals set by our existing and new clients.
**Client Services Representative Responsibilities and Duties**:
Maximize customer satisfaction and customer acquisition through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs. You are also responsible for providing excellent customer service representing our firm and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers.
**Client Services Representative Responsibilities**:
- Proactively deliver customer service and sales support for all assigned customer leads
- Ensure confidentiality and security of consumer data in sales transactions
- Build strong relationships with team members, superiors, clients, and consumers
- Attend regular meetings and conferences for continuous improvement and education
**Client Services Representative Requirements**:
- Bachelor’s degree preferred
- Minimum of 1-2 years client management and/ or customer service with demonstrated leadership responsibilities
- Must be flexible with schedules including weekends and evenings on occasion
**Salary**: $37,000.00-$42,000.00 per year
**Benefits**:
- Company events
- Employee assistance program
Schedule:
- Monday to Friday
- Weekend availability
