Receptionist/front Desk Adminstrator

2 weeks ago

Richmond Hill, Canada York Rehab Clinic Full time

As a multidisciplinary rehab clinic, we are looking for **Receptionist / Front desk administrator **who have the passion to deliver the best possible care to our patients the front desk.

This is a part-time to permanent position and can be promoted as clinic administrator as well.

**Locations**:

- 10825 Yonge street, Richmond hill, Ontario. L4C 3E3.

**Responsibilities**:

- Ensures a good flow in the clinic by managing patients appointments and wait time
- Processing of extended health insurance (TELUS, MVA, WSIB)
- Assisting therapists with managing patients, including preparing exam/treatment rooms between visits and other Covid-19 infection control procedures
- Participate in patient health status assessment and treatment plans with therapists
- Assists patients with registrations forms and any other required paperwork
- Reviews and updates patients demographics and obtains necessary information as required
- Processes payments on point of sale machine

**Requirements**:

- Previous experience in a medical office, physiotherapy clinic is an asset
- Medical Office Administration certificate/diploma is considered an asset
- Administrative or customer service experience, including in a non-medical field is considered an asset
- Experience with appointment booking software is an asset
- Computer proficiency including Microsoft office(Word, Excel, Outlook) and experience with electronic charting systems and/or fax
- Effective communication skills both oral and written English
- Ability to problem solve, multitask, prioritize and cope with frequent interruptions and deadlines in a calm manner
- Good organizational skills with a desire and the initiative to develop the full time position into a leadership role
- Ability to work independently with mínimal supervision in a team atmosphere
- Ability to ensure professionalism in all communications with existing and potential patients and deliver superior service to patients and colleagues

**Job Type**: Part-time

**Salary**: From $17.00 per hour

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Richmond Hill, ON L4C 3E3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work 2 days a week per the below schedule?

Wednesday from 11 AM to 7:30 PM
Saturday from 10 AM to 5:00 PM

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk/ Administrator: 1 year (preferred)

Work Location: One location

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