Receptionist/front Desk Adminstrator
5 days ago
As a multidisciplinary rehab clinic, we are looking for **Receptionist / Front desk administrator **who have the passion to deliver the best possible care to our patients the front desk.
This is a part-time to permanent position and can be promoted as clinic administrator as well.
**Locations**:
- 10825 Yonge street, Richmond hill, Ontario. L4C 3E3.
**Responsibilities**:
- Ensures a good flow in the clinic by managing patients appointments and wait time
- Processing of extended health insurance (TELUS, MVA, WSIB)
- Assisting therapists with managing patients, including preparing exam/treatment rooms between visits and other Covid-19 infection control procedures
- Participate in patient health status assessment and treatment plans with therapists
- Assists patients with registrations forms and any other required paperwork
- Reviews and updates patients demographics and obtains necessary information as required
- Processes payments on point of sale machine
**Requirements**:
- Previous experience in a medical office, physiotherapy clinic is an asset
- Medical Office Administration certificate/diploma is considered an asset
- Administrative or customer service experience, including in a non-medical field is considered an asset
- Experience with appointment booking software is an asset
- Computer proficiency including Microsoft office(Word, Excel, Outlook) and experience with electronic charting systems and/or fax
- Effective communication skills both oral and written English
- Ability to problem solve, multitask, prioritize and cope with frequent interruptions and deadlines in a calm manner
- Good organizational skills with a desire and the initiative to develop the full time position into a leadership role
- Ability to work independently with mínimal supervision in a team atmosphere
- Ability to ensure professionalism in all communications with existing and potential patients and deliver superior service to patients and colleagues
**Job Types**: Part-time, Permanent
**Salary**: From $19.00 per hour
**Benefits**:
- RRSP match
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
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