Customer Service Coordinator
6 days ago
Role: Customer Service Coordinator Function: Customer Service & Administration Role Summary: The Customer Service Coordinator ("CSC") at Macdonald's Home Health Care is the first point of contact for our clients, suppliers, and healthcare professionals. They are a dependable and approachable team member who is resourceful and not afraid to step out of their lane to help others. The CSC provides impeccable organization and execution for the day-to-day operations of the service and sales departments and can communicate confidently and keep calm under pressure. This role has a particular focus on the coordination of our Service team appointments. An individual who can anticipate needs and be empathetic whilst navigating ever-changing priorities in a fast-paced, high growth environment will shine here at Macdonald's. **Requirements**: - Intermediate Microsoft Office knowledge, computer software and internet proficiency - Excellent verbal/written communication and presentation skills - Team-oriented and dependable with a strong work ethic - Extremely organized and detail-oriented - Effective at multitasking - Ability to handle administrative details independently while maintaining communication with all company departments - Healthcare experience is an asset - Scheduling or coordinating experience is an asset Key Responsibilities: - Greeting & assisting walk-in clients - General office administration - Preparing and organizing all paperwork for the Service & Sales departments - Coordinating each Service team member’s daily appointments, providing adequate time for appointment and follow up - Troubleshooting client issues over the phone - Checking quotations for part numbers, price and labour - Fill out detailed work orders and keep records on services that have been performed - Explain issues with equipment and repairs to clients - Working closely with our Service Team on issues and scheduling - Receiving and processing deliveries & rental returns - Working with healthcare professionals to coordinate deliveries and installations - Advising clients on appropriate medical equipment and services - Preparing quotations and executing work orders promptly - Maintaining our showroom of products - Assisting with showroom sales Are We The Right Work-Home For You? Culture is everything to us at Macdonald's. We pride ourselves in creating a family environment where the 'whole self' approach is embraced in every organizational decision. Our ambitious and growing team is looking for only "A" players with the following attributes: - Friendly and outgoing personality with expertise at developing relationships (a "people person") - Team-oriented and dependable with a strong work ethic - Highly disciplined, independent, well-organized self-starter - Ability to be empathetic to customers needs and handle complaints with a smile - A flexible attitude with the ability to navigate whatever changes arise - Natural affinity for troubleshooting We Provide: - The ability to make a difference in clients lives every day - Full extended healthcare plan - RRSP matching - Group profit sharing program - Company life coach - Monday - Friday working hours
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Customer Service Coordinator
5 days ago
Vancouver, Canada DP World Full time**Purpose of this position** The Customer Service Coordinator is part of the operations department and is accountable for coordinating cargo flow in a fast paced and action driven environment. Reporting to the Customer Service Supervisor, the coordinator supplies consistent, high quality customer experience and effective logistics to DP World’s shipping...
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Customer Service Coordinator/ Logistics
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Vancouver, Canada BLANKSLATE Partners Full timeVodaSafe is an exciting young company working to transform the water rescue industry. Our first product, AquaEye®, is a hand-held scanning sonar device for waterfront rescue that was launched in 2019 and has been adopted by water rescue and victim recovery organizations across the globe. Our mission is to transform water rescue and victim recovery and help...
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Inside Sales
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Vancouver, Canada Wexxar Packaging Full time**Grow Your Career as an Inside Sales and Customer Service Coordinator at ProMach** At ProMach, we're not just about machines; we're about building futures. We offer a work environment where you can be your best self. Whether you're analytical, creative, or somewhere in between, we have a place for you. We're looking for people who are passionate about...
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Csr (Customer Service Representative)
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Vancouver, Canada Qualitour travel service Full timeCustomer Service Representative will report to Directors. Customer Service Representative is responsible for all guest inquiries and feedback during and after travel. This role is part of a team working in a high energy fast paced environment. CE Representative position role is also a support service for company. Key Areas of Accountability Customer...
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Customer Service Coordinator
1 day ago
Vancouver, Canada SE Health Full time: Supporting client care through positive relationships with clients and families, front line staff and other administrative staff from across Canada. All activities are conducted within the policies, procedures and standards of confidentiality of SE Health. Virtual Position - Must reside in British Columbia Casual - with full time availability **Why join...
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Customer Service Coordinator
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Vancouver, Canada Silver Chef Full time**Join our Team!** SilverChef is looking for a Bilingual Customer Service Coordinator to join our Vancouver Team! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is...
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Service Coordinator
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Vancouver, Canada MM Digital Strategist Full timeAre you passionate about taking your career to the next level as a **Service Coordinator in the field of construction?** We are a continuously growing company seeking a motivated **Service Coordinator** in **Vancouver, BC!** This is your chance to join a team that is committed to your growth and development! Details: Job Title: Service...
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Customer Care Coordinator
5 days ago
Vancouver, Canada Concord Pacific Developments Inc. Full timeConcord Pacific Developments Inc. is Canada’s largest master-planned community builder. It was formed in 1987 to develop Concord Pacific Place on the former Expo lands in downtown Vancouver, Canada. Concord has not only transformed the Concord Pacific Place Vancouver skyline, the Group has also built the second largest master-planned community, Concord...
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Service Coordinator
2 weeks ago
Vancouver, Canada Paladin Technologies Full timeResponsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...
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Service Coordinator
2 weeks ago
Vancouver, Canada Paladin Technologies Full timeResponsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...
