Prince Albert Restore Floor Associate

**ReStore Floor Associate**:
**Position Overview**: The ReStore Floor Associate is an integral part of the Habitat for Humanity Saskatchewan ReStore team, providing excellent customer service, supporting inventory and merchandising efforts, and contributing to a positive and efficient work environment. This entry-level position is ideal for individuals passionate about community engagement, retail operations, and Habitat’s mission to build affordable homes for families in need.
**Mindset**:

- **Mission-Driven**: Committed to advancing Habitat for Humanity Saskatchewan's mission to build strength, stability, and self-reliance through affordable homeownership.
- **Strategic Thinking**: Envisions long-term goals, anticipates challenges, and develops innovative solutions to achieve organizational success.
- **Collaboration**: Builds strong relationships with internal teams, community partners, donors, and government agencies to drive mission alignment and outcomes.
- **Accountability**: Takes ownership of organizational performance, ensuring compliance, transparency, and the achievement of strategic goals.
- **Adaptability**: Thrives in a dynamic environment, navigating evolving challenges with resilience and flexibility.
- **Cultural Competency**: Promotes diversity, equity, and inclusion across all levels of the organization.
- **Confidentiality**: Handles sensitive information with discretion, safeguarding organizational and stakeholder integrity.

**Key Responsibilities**:
**Customer Service Excellence**:

- **Engagement**: Greet and assist customers in a friendly, professional manner, addressing inquiries and concerns to ensure a positive shopping experience.
- **Environment**: Maintain a clean, organized, and welcoming store atmosphere, ensuring customer safety and satisfaction.

**Inventory Management & Merchandising**:

- **Stock Handling**: Assist with receiving, sorting, and stocking donations, ensuring items are priced and displayed appropriately.
- **Visual Merchandising**: Support the organization and presentation of merchandise to create appealing and accessible displays for customers.

**Operational Support**:

- **Daily Tasks**: Operate the cash register, handle transactions, and assist with opening and closing procedures as needed.
- **Safety Compliance**: Follow safety guidelines and assist in maintaining a secure environment for staff, volunteers, and customers.
- **Collaboration**: Work closely with the ReStore Team Lead to support store operations and resolve issues as they arise.

**Volunteer & Team Engagement**:

- **Volunteer Support**: Assist in directing volunteers during shifts, ensuring they understand tasks and adhere to ReStore policies.
- **Teamwork**: Contribute to a collaborative and supportive work environment, fostering positive relationships with staff and volunteers.

**Skills**:

- **Customer Service**: Strong interpersonal skills to provide excellent service and resolve customer concerns effectively.
- **Merchandising**: Ability to organize and present merchandise in a visually appealing and accessible manner.
- **Inventory Management**: Basic skills in sorting, tracking, and categorizing inventory for efficient store operations.
- **Team Collaboration**: Proven ability to work well within a team, supporting staff and volunteers to achieve shared goals.
- **Safety Awareness**: Understanding of workplace safety practices, ensuring a secure environment for all.
- **Communication**: Clear verbal and written communication skills to interact effectively with customers, donors, and team members.
- **Problem-Solving**: Proactive in identifying and resolving issues to maintain smooth store operations.
- **Physical Stamina**: Ability to perform physical tasks, including lifting donations up to 30 pounds individually and standing for extended periods.

**Education & Experience**:

- High school diploma or equivalent desired.
- Previous experience in retail, customer service, or volunteer roles preferred but not required.
- Experience in operating cash registers and retail transaction platforms.
- Familiarity with inventory tracking and categorization systems.
- Knowledge of safety tools and procedures, including lifting equipment and compliance signage.

**Work Conditions**:

- Full-time position with regular shifts, including weekends and some evenings.
- Physical demands include standing for extended periods, lifting and carrying donations, and moving merchandise.
- May require occasional travel for donation pickups or special events.