System Administrator

System Administrator

Status:
Consultant, Full time

**Location**:
Saint-Léonard, Quebec
Job Description

Reporting to the IT Operations Manager, the System Administrator is responsible for the proper functioning and maintenance of the company's information systems. The incumbent will work closely with the IT help desk, the infrastructure team and the functional analysts. He will also be responsible for supervising our various technology partners in the administration of the systems for which they are responsible.

**MAIN RESPONSIBILITIES**:

- Act as the escalation point for the helpdesk agents.
- Support the Azure environment.
- Manage the company’s servers (Hyper-V, VMware), troubleshooting physical equipment.
- Create and maintain GPO / InTune policy, Powershell and batch scripts.
- Troubleshoot root cause workstation and networking issues.
- Manage the backup solutions (CommVault, Azure).
- Draft various technical procedures and solutions for the helpdesk.
- Keep the ticket system updated (problems, solutions, etc.)
- Any other related tasks.

TRAITS
- Offer excellent customer service with a positive, customer-first attitude.
- Autonomy, rigor, sense of responsibility, ease of communication, ease of learning, patience, and the ability to work under pressure are desirable qualities.
- Capacity for critical thinking, research and in-depth troubleshooting is required.
- Flexibility with task priority changes.

**REQUIREMENTS**:

- 6+ years of IT experience
- Minimum 2 years relevant experience in a systems administration role
- Ability to communicate clearly in French and English, both orally and in writing
- Recognized college or university degree in Information Technology or a related field
- Rigorous, responsible, and respectful
- Good experience with Microsoft Intune
- Experience with Microsoft 365 and Microsoft Azure environments
- Administration of Windows, Hyper-V, VMWare and Veeam server environments.
- Understanding of LAN, WAN and VPN networks.
- Knowledge of Fortinet, SSO and MFA security tools.
- Ability to take ongoing training courses to stay current with company systems and the latest technologies.
- Dynamic, has a sense of urgency and prioritization.
- Ability to work in a team, under pressure and independently
- Good communicator

ASSET
- Experience in the wholesale industry.
- Experience with Workday and Epicor P21.
- Knowledge of e-commerce systems, EDI and Moneris.
- Knowledge of Lenovo computers and Canon printers.
- Knowledge of Manage Engine Service Desk Plus and LogmeIn Rescue.
- Knowledge of telephone systems

Job type: 1 year contract, with possibility of permanent position

What’s in it for you

Voted Great Place to Work®, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development. Guillevin has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.

What we offer:

- A fast-paced, dynamic, empowering and friendly work environment open to today’s reality.
- Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
- Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
- Health, dental, paramedical & vision care, and prescription medication- Short
- and long-term disability benefits because you never know what the future holds- Supplemental Health Insurance- Life insurance- Employee Assistance Program (EAP) with Telemedicine- Travel Insurance
- Reimbursement of training expenses to acquire new skills and advance your career within the organization
- RRSP with generous employer contribution
- Possibility of contributing to a TFSA with a favorable group rate
- Post-graduate scholarship program for children of our employees
- Employee discounts on purchases
- Free parking
- Electric vehicle charging stations in many of our locations

Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is used solely to simplify the text.