IT System Administrator

3 days ago

SaintLaurent, Canada Dart Aerospace Full time

**Position**: IT System Administrator

**Location**: 9900 Cavendish Blvd, Suite 310, Saint-Laurent, QC H4M 2V

**About Dart**
- DART Aerospace provides industry-leading design, manufacturing and market-certified solutions for the helicopter and aerospace industry._ With an impressive line-up of over 1,500 STC's and over 10,000 products, DART provides a unique and comprehensive portfolio of aftermarket products, accessories, spare parts, and tools for both civil and military operators, supporting all major rotorcraft OEMs, including Airbus, Bell, Leonardo, Robinson, MD and Sikorsky.

DART's key products include aerial firefighting systems, emergency flotation systems, landing gear components, tools and ground support equipment, interior and exterior accessories, cargo expansion, windows and doors, cable cutters, engine and drive systems and external load equipment. DART’s extensive engineering capabilities and manufacturing centers of excellence deliver fast time-to-market solutions with superior customer support in over 120 countries worldwide.

**Job Summary**

We are looking for an IT System Administrator to handle the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. The System Administrator will also work with the rest of the IT team on technical issues.

**Responsibilities**
- Provide documentation and technical specifications to the IT department for planning and implementing new or upgrades of IT infrastructure.
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, cloud networks and virtualization.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
- Communicate with customers at all levels of technical and non-technical skill sets.
- Monitoring Local Area Networks (LANs), Wide Area Networks (WANs), and network segments for security threats.
- Designing, installing, and upgrading data security systems.
- Resolve reported tickets in a timely manner.

**Skills and Qualifications**
- Bachelor’s degree in computer science or information Technology.
- 1-3-year of database, network administration, or system administration experience.
- Strong knowledge of systems and networking software, hardware, and networking protocols
- A proven track record of developing and implementing IT strategy and plans
- Experience with scripting and automation tools
- Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Experience using ITSM Ticketing tools (e.g. Freshservice) to manage and track incidents referred.
- Effectively communicate and document procedures.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Ability to speak English and French (proficiency in other languages is an asset).
- Possession of a valid driver's license.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift

Application question(s):

- What is your salary expectation?

Work Location: Hybrid remote in Saint-Laurent, QC H4M 2V2

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