Guest Service Representative
2 weeks ago
Join our Front Office Team as a Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. A **Guest Service Representative **(GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest’s personal contact throughout their stay. The position offers a great deal of flexibility to "think outside of the box" and positively impact guests’ experience. A GSR often has the opportunity to speak with a guest on the phone, make their reservation arrangements, and be the one to greet and check them in upon arrival and bring them to their room to get them settled in Please note due to COVID-19 operating regulations/standards some duties may change. Financial Commitment Incentive available. **Objectives**: - Take and process reservation calls - Welcome guests, check in and check out guests, assisting with luggage - Guest Orientation - Deliver amenities (fruit plates, room deliveries etc.) - Guest Services and Concierge related tasks such as arranging recreation trips and recommending local activities/dining options **Requirements**: - Exemplary guest service skills and a demonstrated willingness to exceed guest expectations - Must be willing to be part of a world-class Front Office team - Minimum 2 years experience in the Service Industry or 1 years of experience in a high-end luxury facility is necessary - Previous Reservations experience is an asset - A professional and groomed appearance is required - Excellent interpersonal and communication skills, both written and verbal are needed - Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills are necessary - Working knowledge of Maestro, Microsoft Word and Excel and File Maker Pro are assets - Must be willing to work evenings and weekends - Valid Class 5 Driver's License - A mutual understanding of your employment duration will be determined during your interview - Ability to maintain all COVID-19 operating regulations/standards **Job Types**: Full-time, Permanent **Salary**: From $20.00 per hour **Benefits**: - Company events - Dental care - Discounted or free food - Extended health care - Life insurance - On-site parking - RRSP match - Store discount - Vision care - Wellness program Flexible Language Requirement: - French not required Schedule: - Holidays - Monday to Friday - Weekend availability Supplemental pay types: - Commission pay - Tips Licence/Certification: - Authorization to work in Canada (required) - Class 5 Driver's License or equivalent (required) Work Location: One location
-
Guest Service Representative
2 weeks ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal...
-
Guest Service Representative
2 weeks ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal...
-
Concierge/guest Service Representative
6 days ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal term from...
-
Concierge/guest Service Representative
1 week ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal term from...
-
Concierge/guest Service Representative
4 days ago
Tofino, Canada Wickaninnish Inn Full timeJob opening criteria The company We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership,...
-
Concierge/guest Service Representative
3 days ago
Tofino, Canada Wickaninnish Inn Full timeJob opening criteria The company We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership,...
-
Guest Services Supervisor
3 days ago
Tofino, Canada Tofino Resort + Marina Full time**Front Desk Supervisor** Are you passionate about helping and meeting people in an exciting job, and looking to live on the wild west coast of Canada? A unique, exciting job opportunity awaits you at Tofino Resort + Marina. Tofino Resort + Marina is looking for a Front Office Supervisor, to help our team welcome and guide our guests to the most enjoyable...
-
Guest Service Agent
7 days ago
Tofino, Canada Tofino Resort + Marina Full timeTofino Resort + Marina is an adventure-focused resort with 63 rooms. Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for all things adventure. We boast Tofino's largest private marina, offering moorage for pleasure crafts and yachts up to 130'. Alongside our Marina, you will find our Marine Adventure...
-
Seasonal Server/guest Services
2 weeks ago
Tofino, Canada Eagle Nook Resort Full time**START DATE : May 14, 2026** **Join Our Team at Eagle Nook Resort - Guest Services Positions for the 2026 Summer Season** Eagle Nook Resort is a luxury fishing lodge located on 70 secluded acres in beautiful Barkley Sound on the west coast of Vancouver Island. Accessible only by boat, floatplane, or helicopter, our resort offers 15 spacious, luxuriously...
-
Tofino, Canada Relais & Châteaux Full timeA luxury hospitality company located in Tofino seeks a Front Office Supervisor to join their team. The ideal candidate will embody the culture of the West Coast and demonstrate exemplary guest service skills. Responsibilities include ensuring personalized guest service, supporting the management team, and leading a motivated Front Office team. The role...
