Student Success Advisor

3 days ago

Toronto, Canada Toronto School of Management Full time

Toronto School of Management (TSoM) is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs which ensure our students meet the demands of today’s ever-changing job market.

At TSoM, we recognize the importance of real workplace experience. We offer co-op programs and have partnered with employers from various industries to ensure that students maximize their potential and benefit from the duration of their studies with us. These partnerships support our students to gain real and valuable workplace experience. Our experienced faculty deliver the highest quality of education, using their expertise to help you achieve your full potential.

**Primary Purpose**
The Student Success Advisor will be responsible for developing strategies for the student’s overall academic success by bridging the gap between the various service providers on campus and providing one-to-one consultations and counselling to students to follow up on their academic progress throughout the semester. This role also includes guiding students in scholastic decisions and helping them analyze and determine strengths and ensuring that students are progressing towards their goals.

**Specific Responsibilities**
- Meet with students from various programs to plan for upcoming semesters and academic schedules.
- Assist students in planning a program consistent with their strengths and goals.
- Identify options for students to satisfy specific program requirements; evaluate and make recommendations on petitions and adjustments to their program of study.
- Provide information to students regarding the process and procedures they must follow for academic appeals and other related issues.
- Interpret and explain college policies and procedures and their effect on the academic progress of students.
- Monitor academic progress of students and follow up for any report of unsatisfactory work, identify current and potential needs or problem areas, and refer students to appropriate campus resources for assistance.
- Maintain and update advising profiles for all students in programs which includes a summary of course planning for the students.
- Proactively contact and be accessible to student advisees on a regular basis.
- Amenable to work extended hours during the pre-registration advising.
- Other related duties as assigned

**Position Requirements**
- Bachelor’s Degree in a related field
- Minimum of 1 to 3 years’ experience in academic advising, mentoring, student counselling, development, and education.
- Administrative experience in a post-secondary educational setting
- Work schedule Tuesday to Saturday

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