Manager, Information Management

**Location: Ottawa, ON. Hybrid.**

**Position Title: Manager, Information Management (1 year - mat leave replacement)**

**About us**

At Nutrition International, we make a difference, because nutrition is the difference.

Woven into the very fabric of our approach is the passion and drive of our global team of over 600 people, working in 13 offices across 11 countries with one common goal: transforming the lives of people who need it most through improved nutrition.

**Know our team**

**About you**

You are someone with 4+ years of relevant experience and education in the fields of physical and digital Information or Library Science. You understand the implementation and impact of information governance standards and best practices, including confidentiality, data protection, information security, and records management. You have knowledge and demonstrable skill in executing or leading IM support for mid-sized organizations - experience supporting global teams would be desirable. You have experience in leveraging, implementing, and administering IM software, technology, and third-party services. Fluent English is essential, French would be considered an asset.

**About the role**

You will be responsible for delivering core information management processes and systems, as well as supporting information governance efforts, to aid Nutrition International in attaining its goals. You will support the organization’s digital growth, automation, and transformation by ensuring continuous innovation in IM and supporting delivery of IT and IS leadership’s goals.

As a leader within the IM/IT/IS team, you will be responsible for the ongoing management and growth of resources within the team and within your colleagues’ teams. Building a client-oriented, responsive, inclusive, and efficient team will require a willingness to share knowledge, coach other team members, and ensure our work is completed in a client-oriented and inclusive manner.

**Duties and responsibilities include**:
**1. Information Management**
- Manage our global information management function.
- Oversee the Records Officer in delivery of both physical and digital information management services.
- Administrator of Nutrition International’s SharePoint Online and Teams environment.
- Act with a data security and privacy mindset.
- Standardize and maintain documentation related to core IM services, processes, and policies.
- Collaborate with IS and IT leadership to deliver training.

**2. IM/IT/IS Strategy & Execution**
- Collaborate with the Director to identify gaps and understand pain points related to information management to inform future iterations of the IM strategy & project portfolio.
- Collaborate with IM/IT/IS and Corporate Services leadership to develop, maintain and deliver on the multi-year IM/IT/IS Strategy.
- Collaborate with IT and IS leadership on developing standards, policies, processes, and practices.
- Contribute to global risk management by identifying and assessing risks related to the use of technology.
- Contribute to the annual budgeting cycle by identifying expenditures on physical and digital information management services and projects.

**3. IM/IT/IS Leadership**
- Contribute to the IM/IT/IS team’s growth mindset, by sharing knowledge, coaching colleagues, and junior resources.
- Contribute to an inclusive team environment by being cognizant of bias, curious about differences, courageous with feedback, and collaborative in our approach.
- Provide leadership, coaching, and training on IM technology and IM processes to resources in countries and regions to successfully support IM technology implemented by HQ.

**What we offer**

A competitive market pay, health and dental benefits, flexible work hours, work from home and four weeks of vacation (plus public holidays). We offer a collaborative and engaging work environment.

Nutrition International is an equal opportunity employer. We celebrate diversity and are committed to an inclusive, equitable and accessible work environment. Upon request, accommodations due to a disability are available throughout the selection process.