IT Technical Support Analyst

3 days ago

Montréal, Canada TEK Group Full time

Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

**Major Job Duties**:

- Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMACs. Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Provide technical support to end users via telephone. Back up and burn end user data. Assist in developing and documenting improvements to current processes.
- Assist coworkers in resolution of end users technical issues. Assist coworkers in the execution of established processes and escalations.
- Test, image and clean PCs, laptop, monitors, printers, and other related hardware.

**Education/Experience**:

- High School Diploma or GED required.
- 2 to 4 years of hands on technical knowledge of laptop and desktop design and software installation required.

**Skills and Competencies**:

- Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
- Possess 1 to 2 years experience in a break/fix environment.
- Able to lift and palletize heavy equipment. (PCs, monitors, printers.) Strong verbal and written communication skills.
- A certain degree of creativity and latitude is required.
- Able to configure equipment
- Able to support level 1
- Able to transfer data
- He must be proactive and have a lot of initiatives

**Job Type**: Permanent

**Salary**: $23.00-$26.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Software troubleshooting: 3 years (preferred)
- IT Configuration: 3 years (preferred)
- Desktop support: 3 years (preferred)
- Windows Remote Desktop: 3 years (preferred)
- Network installation: 3 years (preferred)
- Desk side support: 3 years (preferred)
- MacOS: 3 years (preferred)
- Break/Fix: 3 years (preferred)

**Language**:

- French (preferred)

**Speak with the employer**
+91 9347843649

  • Application Support Analyst

    5 days ago

    Montréal, Canada IT UNLOCK Full time

    Hello Connections Posting Title: Application Support Analyst Available: Immediate **Salary**: open-ended Position: Permanent **it’s a hybrid opportunity with 2 days from office** **Benefits List**: **1) 3 weeks of vacations** **2) 1 week of sick day or floating day so a total of 4 weeks** **3) 3% on pension plan** **4) 5% bonus on...

  • Application Support Analyst

    23 hours ago

    Montréal, Canada It Unlock Full time

    **Job description**: We are looking for a talented Application Support Analyst. This is a permanent position. The work is hybrid and the applicant must live in the Montreal area. Beautiful technologies and nice challenge are waiting for you. **Required**: - 3-6 years of experience as a support and operation Analyst (intermediate) - SQL - Linux - Shell -...

  • Technical Support Analyst

    2 weeks ago

    Montréal, Canada Experlogix Full time

    **Position Summary** We are seeking a Level 1 Associate Technical Support Analyst to join our global support team and provide first-line support for our Document Automation clients. You will leverage your technical knowledge and communication skills to troubleshoot issues, guide users, and ensure a high level of customer satisfaction. This is an exciting...

  • Technical Support Analyst

    1 week ago

    Montréal, Canada Moment Factory Full time

    **A WORD ABOUT US** We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what...

  • Support Analyst Rpg

    3 days ago

    Montréal, Canada Atlantis IT group Full time

    **Role : Supporting Analyst (AS 400/RPG)** **Location : Montreal, QC** **Duration : Contract** **JOB Description**: **AS400 Support Analyst with French Speaking

  • C++ Support Analyst

    2 weeks ago

    Montréal, Canada Atlantis IT group Full time

    **Role**: C++ Support Analyst with French **Location**: Montreal, QC **Skills Required**: 6 to 8 years hands on Development experience in C++ \ VC++ (MFC) Hands On experience in Oracle \ SQL Queries, Joins, SPs, Functions etc. Hands On and good knowledge of Multithreading and synchronization concepts in C++, MFC Experience in developing, Debugging, and...

  • Associate Technical Support Analyst

    2 weeks ago

    Montréal, Canada Experlogix Full time

    **Position Summary** We are seeking a Level 1 Associate Technical Support Analyst to join our global support team and provide first-line support for our Document Automation clients. You will leverage your technical knowledge and communication skills to troubleshoot issues, guide users, and ensure a high level of customer satisfaction. This is an exciting...

  • Technical Support Analyst

    1 week ago

    Montréal, Canada Concept Software Inc Full time

    Application Support Montreal - Only local Contract The required competencies are: 2+ years’ experience as support analyst Experience working with relational databases Knowledge of big data technologies, cloud, and API Good communication skills Ability to troubleshoot complex issues and work in a multitasking environment Team spirit Bachelor's Degree in...

  • Field Support Analyst

    3 days ago

    Montréal, Canada A&R Solutions Full time

    **Field Support Analyst, A&R Solutions** **Position overview**: Reporting to the Regional Field Manager, the field support analyst is responsible for supporting IT operations across regional customer sites. Field support analysts must troubleshoot, diagnose, repair, and maintain hardware and software to ensure efficient and up-to-standard systems. Field...

  • Consultant] [service Desk Analyst, IT Support]

    5 days ago

    Montréal, Canada Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...