Technical Support Analyst

**Summary** The IT Support Analyst offers second and third level support for Prodco internal services and customers. He is responsible for the tracking of incidents and the follow-up of user requests. **Mission** The main responsibilities and routine tasks of the Technical Support Analyst are to: - Provide second level support for all Prodco services; -...

**A WORD ABOUT US** We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what...

**Position Summary** We are seeking a Level 1 Associate Technical Support Analyst to join our global support team and provide first-line support for our Document Automation clients. You will leverage your technical knowledge and communication skills to troubleshoot issues, guide users, and ensure a high level of customer satisfaction. This is an exciting...

La version française suit ci-dessous_ Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, as of May 1, 2022, we became a remote-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our...

Application Support Montreal - Only local Contract The required competencies are: 2+ years’ experience as support analyst Experience working with relational databases Knowledge of big data technologies, cloud, and API Good communication skills Ability to troubleshoot complex issues and work in a multitasking environment Team spirit Bachelor's Degree in...

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Technical Business Analyst (TBA) to support our National Programs and Business Services Branch. The TBA would be someone who shares our core values of Integrity, Excellence,...

Skills Required: - Bachelor's Degree in Computer Science, Information Systems or similar majors - Minimum 5 years of experience in global organizations as a Technical Business Analyst - Solid understanding of relational databases, with strong SQL experience - Data Analysis experience; Data analytical skills - Established technical knowledge in software...

Education: No degree, certificate or diploma - Experience: 5 years or more - **Work setting**: - Information technology (IT) infrastructure - ** Tasks**: - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Provide customer service -...

The future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to develop...

**Company Description**: Who we are We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We are hybrids who organize our work around multi-disciplinary collaboration. Our vision: humans first, technology second. Always the same ingredients, but never the same...