Medical Office Assistant

4 days ago

Calgary, Canada Crowfoot Village Family Practice Full time

Who we are:
Crowfoot Village Family Practice (CVFP) is an innovative team that cares for more than 24,000 new-born to geriatric patients from Calgary and the surrounding area. Our team includes physicians, a nurse practitioner, registered nurses, pharmacists, a health management nurse, respiratory educators, a behavioral health consultant, medical office assistants and administrative assistants.

Our hours of operation are Monday - Friday 8:00 - 5:00pm.

We are looking to hire full time, part time, and casual medical office assistants. This role would also be suitable for recent university grads, or current university students.

The Job:

- Acting as first point of contact for patients and visitors, welcomes and greets them in person or on the telephone
- Directing incoming calls received on a multi-line phone system
- Setting up and confirming doctor and referral appointments
- Faxing, scanning, filing of labs and documents in Electronic Medical Record (EMR)
- Maintain and update patient information on the EMR
- Protecting patient's rights by maintaining highest level of confidentiality of health information
- Maintaining operations by following policies and procedures, reporting needed changes and maintenance of templates
- Providing support for ad-hoc projects
- Deeply committed to supporting our patients and team members
- Genuinely friendly, kind, with a professional demeanor
- Ability to work in a team-based environment
- Adaptability - flexible and able to adjust approach to meet changing demands and situations including dealing with diverse people and personalities in a fast-paced environment
- Communication skills - strong verbal and written communication in person and on the phone. Able to listen effectively and express oneself in a clear and articulate manner
- Attention to Detail - ability to complete tasks accurately
- Organization skills - prioritizing and strong time-management skills

**Qualifications**:

- Education: Medical office diploma or certificate preferred but not required
- Alternatively a university degree (completed or in process) in a health related field
- Ideal: 2-5 years’ experience in a medical office setting
- Knowledge of medical terminology
- Knowledge and experience with electronic medical records
- Experience in family medicine an asset
- Familiarity with medical clinic software, internet, Microsoft software (Word, Outlook, Excel), minimum typing speed of 40 wpm

Offers and Perks:

- The opportunity to work alongside a team of highly-skilled professionals
- Opportunity for learning, job advancement and leadership development
- Competitive wages
- Benefits and Employee Family Assistance Program
- Wellness program
- Annual team retreats
- Consistent work hours and a commitment to work/life balance
- Supportive team dynamics and regular opportunities for collaboration
- Wages to be negotiated and are dependent upon experience. Previous work in any aspect of healthcare

Location

Calgary, Alberta

Department

Clerical

Employment Type

Full-time/Part-time/Casual/Summer Students

Minimum Experience

Entry-level

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