Budtender / Sales Associate

At VIP Cannabis Co., we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.

We bring our ideology to life through our people, and we are currently looking for **Part-Full Time Budtender/**Sales Associates.**

VIP Budtenders are an amazing mix of product specialists, customer service superstars and brand ambassadors. Our Budtenders are creative and service driven individuals, who have a passion for cannabis culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our budtenders will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.

**Key Duties & Responsibilities ( Sales & Customer Service )**:

- Greet customers throughout the day in a friendly and welcoming manner
- Check government issued ID of customers upon entry to the store.
- Engage with customers to understand their needs and educate them on responsible cannabis use
- Provide accurate and knowledgeable product information based on formal and informal ongoing learning.
- Convert customer needs into sales, meeting and exceeding individual and company sales targets
- Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
- Continually promote our brand and be a positive representative of the cannabis industry.
- Support the upkeep and cleanliness of our space in a way that propels our brand and standard
- Effectively utilize a cannabis compliant POS system and cash register
- Comply and maintain all required training and certifications required by Provincial and Federal law

**Qualifications and Requirements of a Budtender**:

- Able to lift and carry 20 lbs.
- Sound knowledge of Cannabis plants and different strains of Cannabis
- Obtain Cannabis Retail Certificate (Cannsell)
- Successfully provide a criminal background check.
- Knowledge of standards of Cannabis Retail stores set by AGCO.
- Knowledge of Provincial and Federal laws and regulations pertaining to retail Cannabis
- Must be 19 years of age or older
- Able to work evenings, holidays and weekends.
- Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported.
- Organize and clean the storage room.
- Other duties as assigned.

**Attributes of a Budtender**:

- Excellent interpersonal skills
- Passionate about the “customer experience”
- Achievement-oriented and hard working
- Organized, flexible, and empathetic
- Strong time management and prioritization skills
- Ability to multi-task in a fast-paced, high-volume environment
- Strong communicator who can present ideas clearly
- Innovative problem solving and decision-making skills.

This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.

**How to apply**:
If you are interested in this position and can demonstrate that you meet the requirements defined in the job description, please send your resume with cover letter.

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: From $17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Hanover, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)

**Language**:

- English (required)

Work Location: One location