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Part-time Student Sales Associate

2 weeks ago

Hanover, Canada Hanover Home Hardware Building Centre Full time

**JOB DESCRIPTION**

**Sales Associate**

**Summary**

The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.

**Core Competencies**
- Customer service oriented;
- Welcoming, professional and attentive to the needs of our customers;
- Strong communication skills to effectively interact with customers and team members
- Strong listening and communication skills;
- Proficient with computers, able to learn new software and processes;
- Mature, responsible with sound decision-making skills;
- Retail, sales or customer service experience is a great asset;
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Construction or home renovation knowledge is an asset.

**Responsibilities**:

- Ensure that every customer experience exceeds the customer’s expectation;
- Proactively provide Home Hardware customers with expertise and assistance;
- Quote basic projects, follow up on leads and close sales;
- Use computer software to develop deck, fence and garage packages;
- Promote add on sales, product benefits and services such as installation;
- Increase product knowledge and provide advice for customers and appropriate products;
- Stock shelves and ensure store standards are maintained;
- Maintain a clean and organized sales floor
- Operate the point-of-sale (POS) system to process transactions accurately;
- Handle cash and credit card transactions, ensuring accuracy and security;
- Other related responsibilities as directed by supervisor.

This position reports to the **General Manager, Contractor Sales Manager** & **Key Holder**.

**We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.**

**Job Type**: Part-time

**Benefits**:

- On-site parking
- Store discount

Day range:

- Weekends only

Shift:

- 4 hour shift
- 8 hour shift

Work setting:

- Specialty store

Work Location: In person