Seasonal Department Sales Associate

1 day ago


Hanover, Canada Hanover Home Hardware Building Centre Full time

Sales Associate

Summary

The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.

Core Competencies
- Customer service oriented;
- Welcoming, professional and attentive to the needs of our customers;
- Strong listening and communication skills;
- Proficient with computers, able to learn new software and processes;
- Mature, responsible with sound decision-making skills;
- Retail, sales or customer service experience is a great asset;
- Construction or home renovation knowledge is an asset.

Job Responsibilities
- Ensure that every customer experience exceeds the customer’s expectation;
- Proactively provide Home Hardware customers with expertise and assistance;
- Quote basic projects, follow up on leads and close sales;
- Use computer software to develop deck, fence and garage packages;
- Promote add on sales, product benefits and services such as installation;
- Increase product knowledge and provide advice for customers and appropriate products;
- Inform customers of current promotions and Aeroplan;
- Other related responsibilities as directed by supervisor.

This position reports to the General Manager, and Keyholder.

**Benefits**:

- Store discount

Day range:

- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Evening shift

Ability to commute/relocate:

- Hanover, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Seasonal: 1 year (preferred)
- Customer Service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location



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