Sales Representative/account Manager

2 weeks ago

Dartmouth, Canada Fundy Textile & Design Ltd Full time

**Key Responsibilities**:

- Conduct outbound calls to follow up on leads, provide quotes, and convert prospects into customers.
- Build and maintain strong relationships with new and existing clients.
- Understand customer needs and recommend appropriate embellishment solutions (e.g., embroidery, screen printing, heat transfer, promotional products, etc.).
- Prepare and send accurate quotes and proposals based on customer requirements.
- Coordinate with design, production, and fulfillment teams to ensure accurate and timely order processing.
- Maintain CRM systems with up-to-date customer and order information.
- Stay informed on industry trends, products, and embellishment techniques.
- Greet and service showroom customers
- General Administration tasks
- Source Promotional Products
- Generate Sales Reports as Requested.

**Qualifications**:

- Inside sales or customer service experience, preferably in apparel, print, or promotional products industry would be a benefit.
- Strong communication, negotiation, and organizational skills.
- Ability to multitask in a fast-paced environment and manage multiple customer accounts.
- Familiarity with order management systems, CRM software.
- Attention to detail with a customer-first mindset.
- Team-oriented with a proactive attitude toward problem-solving.

Knowledge of embroidery, screen printing, heat press, and/or other embellishment processes preferred but will train.

**Benefits**:

- Competitive base salary + commission
- Health, dental, and vision insurance
- Supportive and creative work environment

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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