Internal Advisor

5 days ago

Winnipeg, Canada Murray Hyundai Winnipeg Full time

**Functions**:

- Interdepartmental Relations
- Collecting Diagnostic Information, Quality Auditing
- Process Service Information
- Scheduling

**Competencies**:

- Adaptability
- Analysis
- Continuous Improvement
- Customer Enthusiasm
- Judgement
- Organizing and Planning
- Teamwork
- Communication

**Reports to**:
Service Manager

**Management/Business Skills Required**:

- Ability to effectively schedule and organize workflow from the internal sales department through the service shop.
- Knowledge of appropriate telephone techniques
- Knowledge of automotive systems and ability to explain systems and repairs.
- Ability to properly document concerns on service orders
- Knowledge of warranty and service/insurance policies
- Ability to readily work with numbers, mathematics, high-dollar amounts
- Ability to estimate time of service or repair job for purposes of efficient scheduling
- Commitment to work safely, within the dealership safety program and industry standards for safe work

**Work Orientation Factors**
- Professional image essential
- Constant interruptions
- Much contact with people in all dealership departments

**Position Summary**
- The Internal Advisor:_
- Is responsible for establishing rapport and trust with the internal sales department.
- Constantly communicates with Technicians to obtain information on needed vehicle repairs.
- Should be capable of working independently, managing their own time and workflow.
- Dedicated to protecting themselves and others by working safely within the dealership and industry safety program/recommendations
- Salary would consist of base salary plus target based commissions.

**Work with one of Canada's largest privately owned automotive groups and one of Canada's 50 Best Managed companies.**

Murray Hyundai Winnipeg is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Reasonable accommodation is available to applicants with disabilities upon request.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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